Commercial Insurance Lines Account Manager

Cooperidge Consulting Firm is seeking a Commercial Lines Insurance Account Manager for a top Commercial Insurance Agency in Sussex County, NJ.

This is a key role within a highly successful and growing agency known for its commitment to honesty, integrity, and a strategic, consultative approach. The Account Manager serves as the primary contact for an assigned book of business, delivering expert guidance on coverage and policy structures. The ideal candidate is a proactive professional with a deep understanding of the commercial market who thrives in a supportive, team-oriented environment focused on exceptional client service.

Job Responsibilities

• Client Relationship Management: Act as the primary point of contact for an assigned book of commercial business, ensuring prompt, professional, and comprehensive service for all accounts.
• Strategic Consulting: Anticipate client needs and provide customized insurance solutions that align with their business risk profiles.
• Account Servicing: Build and maintain strong relationships by addressing inquiries, resolving complex issues, and offering expert guidance on insurance coverage and protection.
• Rate-Making & Underwriting: Apply technical knowledge of rate-making and underwriting practices to manage client policies and coordinate successful annual renewals.
• Operational Efficiency: Coordinate with internal team members to maintain efficient workflows and solve daily operational challenges within the agency.
• Market Interaction: Utilize knowledge of various insurance markets and rating procedures to secure optimal solutions for clients.

Education & Licensing

• Active Property & Casualty (P&C) insurance license is REQUIRED.
• Professional designations such as CIC, CRM, ARM, CPCU, or AAI are preferred.

Experience

• Minimum of three (3) or more years of experience specifically servicing commercial insurance accounts is required.
• Proven track record of managing client relationships and navigating diverse insurance markets.

Skills & Technology

• Technical: Proficient in Microsoft Office (Word, Excel, Outlook).
• Software: Experience with Applied TAM software is highly preferred.
• Communication: Exceptional verbal and written communication skills with a focus on consultative professionalism.
• Attributes: Self-motivated, detail-oriented, and solution-focused with strong organizational and time-management abilities.

• Comprehensive health, vision, and dental insurance plans
• Life insurance coverage
• 401(k) retirement plan with company matching contributions
• Paid time off including vacation, sick leave, and holidays
• Opportunities for career growth and advancement