Commercial Lines Account Manager

Description

Are you an experienced commericail insurance professional with a passion for delivering exceptional client service? Join our dynamic team as a Commercial Insurance Account Manager, where you’ll play a pivotal role in managing a portfolio of commercial accounts. Partnering closely with a producer, you’ll ensure clients receive top-notch solutions tailored to their insurance needs.

We’re looking for a skilled professional with independent agency knowledge, a strong background in commercial insurance, exceptional problem-solving skills, and a knack for building lasting client relationships. This is more than just a job—it's an opportunity to thrive in a supportive, collaborative environment where your expertise will truly make an impact. 

3+ years Commercial Experience with a general agency and multiple carriers.

What We Offer:

• Growth potential 
• A team-oriented culture that values your input and expertise.
• Access to top-tier resources and industry tools to help you succeed.
• Opportunities for professional development and advancement.

Take the next step in your career with us and experience the difference of working in a company that values its people as much as its clients!

Responsibilities:

• Support and service a wide range of commercial lines accounts.
• Support agency producers with customer service-related tasks.
• Liaison between clients, producers, and insurance company representatives.
• Assist with marketing renewals and account rounding for current clients to maintain client retention.
• Responding to inquiries, problem-solving, and following up to ensure client satisfaction.
• Obtaining and ensuring current and accurate information and documenting it per agency standards.
• Recommending coverages, completing and submitting applications and related documentation to appropriate markets.
• Marketing, quoting, and rating of new client business.

If you are a highly motivated individual with a passion for providing exceptional customer service and have a proven track record in commercial insurance account management, we encourage you to apply for this exciting opportunity.

Requirements

Minimum of 5 years of experience at a general agency in commercial insurance account management. Property & Casualty Insurance License Required.

• Experience with Commercial Lines coverages.
• Independent Agency experience preferred.
• Strong computer and technical skills, including agency management software experience. Applied/EPIC preferred.
• Knowledge of Applied Epic, Microsoft Outlook, Excel, Word, and related software.
• Excellent written and verbal communication skills.