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Commercial Lines - Assistant Account Manager

Job Description - Commercial Lines - Assistant Account Manager

Why Ansay?


Our culture creates a value-driven, innovative, fun environment in which our employees are valued and respected. We are inspired to provide client support that has built a strong reputation in our communities.


We offer:
✅ A robust benefits package, including health coverage and 401(k) matching
✅ Professional development supported with tuition reimbursements and on-site continued education
✅ 32 paid volunteering hours per year to give back to your community
✅ A supportive, team-oriented atmosphere with opportunities for growth


Essential Responsibilities



  • Client Support & Relationship Management:


    • Review company-issued new and renewal policies for accuracy in rating, endorsement forms, and coverage.

    • Assist clients with loss claims and follow up as needed based on workflow.

    • Make pre-renewal calls to clients and provide client education as needed.

    • Obtain information requested by the insurance carrier underwriter.

    • Prepare Auto ID cards, Evidence of Property, Summary of Insurance, and Binders.

    • Service commercial lines accounts to eliminate gaps in coverage and reduce E&O exposures.


  • Account Manager Support:


    • Assist Account Managers with various tasks to deliver excellent customer service to clients.

    • Input data into Epic (Agency Management System).

    • Observe and learn from team members to enhance skills.

    • Organize and execute scanning and clean-up projects as directed.

    • Manage printing tasks and process incoming and outgoing department mail.

    • Execute additional tasks assigned by managers.





      Qualifications and Requirements



      • High School diploma or GED equivalent

      • Customer-first mindset and willingness to learn

      • Self-starter with strong initiative and a continuous improvement mindset

      • Strong collaboration and relationship-building skills with excellent written and verbal communication

      • Detail-oriented with strong listening skills

      • Team player with a "can-do" attitude


      ✨ Join Ansay & Associates and become part of a team where your skills and passion make a real difference! This is a full-time position and can be located out of any of our offices. 


      To learn more about Ansay & Associates, check us out at the link below:
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