Commercial Loan Officer

Why work for First Federal Bank?

Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!

Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.

Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve. In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003. For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers

Essential Duties and Responsibilities   

• Develops new business customer relationships for loan, deposit, and other business banking services.


• Develops internal and external referral sources through centers of influence, participation in bank events and community activities. Always promotes favorable image of the bank in all business activities within the community.   


• Develops and maintain relationships with branch managers and related staff to facilitate a team environment and successful delivery and cross referrals of products and services.


• Actively manages customer account relations, which includes logging calls and referrals in the Customer Relationship Management (CRM) system.


• Manages customer portfolios to maintain appropriate loan documentation and credit quality to retain desirable customer relationships. This includes collecting on delinquent loan payments or missing documentation.


• Manages large or complex commercial loans. Counsels loan customers on appropriate financing options and strategy when needed.


• Evaluates potential customer loan requests and approves or denies loans within lending limits or makes recommendations to management.


• Negotiates credit terms such as costs, repayment methods and collateral specifications.


• Presents larger credit requests to the Commercial Loan Committee


• Provides input in maintaining interest rate structure to be consistent with the banks policies and procedures and to be competitive with current market rates.


• Reviews First Federal’s loan policy regularly and makes recommendations to management when necessary.


• Performs assigned business development activities, such as to identify and call on new prospects; assist potential customers in answering questions, handling details necessary to establish new accounts, loan file documentation and other paperwork necessary to complete customer account files.


• Assesses the workflow process within the Commercial Lending Department and identifies/makes recommendations for improvement.          

Qualifications Required

• A Bachelor’s degree in Business, Accounting, Finance, or closely related field, and


• Two (2) years of experience in Commercial Lending or closely related field. 

Physical Requirements and Working Conditions

Sitting for extended periods of time, requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner or other basic business equipment.  Some infrequent travel is required for branch/department visitations.  A Valid driver’s license is required.  The job is within the normal office environment range.

Qualifications Preferred

• Three years of experience as a Commercial Loan Officer or Business Banking Officer.