Commercial Loan Servicing Specialist

First Merchants Bank is seeking a Commercial Loan Servicing Specialist to join our team! This position will perform a variety of maintenance and transactions to service and support Commercial Loans. Tasks are to be performed in a timely and accurate manner as   deemed critical in accordance with Regulatory requirements and departmental procedures. To Be successful in this position, one should be flexible with regards to tasks assigned and be willing to learn multiple tasks as needed.

As part of this role you will:

• Support the commercial loan sales team by extending the FMB mission through responsiveness to internal business partner phone calls, emails and other communication request methods in a professional, thorough, accurate and timely manner.


• Complete commercial loan maintenance submitted via Workflow or other authorized channels escalating the issue or resolution when necessary.


• Process loan transactions for payments, payoffs, exceptions, reversals, escrows, and corrections, etc.


• Provide backup support for department wire transfer processing, transaction entry approval, loan history research.


• Assist with testing Core Processing system enhancements.


• Participate in special projects as assigned from Manager.

To be successful in this position, we require the following: 

• High school diploma or equivalent (GED).


• Two (2) years of financial service, customer service, or related processing experience.                                                                              

The following would be a plus: 

• Prior banking experience.


• Experience with Microsoft Outlook, Excel, and Word.

First Merchants offers the following:

• Base Pay PLUS Bonuses


• Medical, Dental and Vision Insurance


• 401k


• Health Savings and Flexible Spending Accounts


• Vacation/Sick Time


• Paid Holidays


• Paid Parental Leave


• Tuition Reimbursement


• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!