Commercial Payment Operations Specialist

COMMERCIAL PAYMENT OPERATIONS SPECIALIST

Job Overview: We’re looking for a detail-driven, proactive problem solver who thrives in a fast-paced financial operations environment and enjoys turning complex concepts into efficient solutions. This role is ideal for someone with experience in commercial treasury services who takes ownership of daily payment operations, partners closely with sales and support teams, and is motivated to deliver accurate, compliant, and seamless client experiences

The candidate for this position will be responsible for:

• Operating with an anticipatory and proactive approach and maintaining a solution-oriented mindset.


• Critical thinking to solve issues, taking concepts and identifying the needs and turning them into operational solutions.


• Execute daily workflow processes and tasks related to ACH, remote deposit capture (RDC), positive pay, and wire transfers within internal service level agreements and turnaround time frames resulting in accurate set up, processing, documentation review, and adherence to internal controls and regulatory requirements.


• Escalate discrepancies, exceptions or potential risks to management, as appropriate.


• Develop a close working relationship with the customer-facing commercial support and treasury sales teams to ensure seamless customer experience while maintaining strong operational controls and compliance standards.


• Expand individual knowledge and understanding across all aspects of commercial payment operations, enhancing functional and task proficiency while contributing to the effectiveness of the department.

Requirements for the position include:

• High School Diploma (or equivalent)


• Strong computer skills, including Microsoft Office required


• Strong organizational and prioritization skills and attention to detail required


• Strong problem-solving skills including analysis, creativity and evaluation required


• 2+ years of experience in commercial treasury products and services


• Ability to work late and/or flexible hours required

Preferred qualifications for the position include:

• Bachelor’s degree in financial field preferred

EEO/Veterans/Disabled