Commercial Property Manager

Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Property Manager supports this mission by working closely with the property management team in the daily operations, maintenance and accounting of a 3rd party portfolio of commercial buildings within the South Bend, Indiana and Southwest Michigan area markets. This position will provide support to property management in the gathering of information and the analysis of operating metrics as well as the preparation of annual budgets for the managed properties.
Essential Duties and Responsibilities

include but are not limited to the following:
Assignment of facilities management for the 3rd party customer: United Federal Credit Union
Portfolio Consists of:
40+ Branches located throughout the United States
Responsible for the prompt and positive response to requests from tenants, to constantly assess tenant and facility needs and assure problems are being solved promptly, and to the mutual benefit of the tenant and ownership, including preparing, dispatching and tracking tenant work orders/requests and service needs
In coordination with portfolio manager, supervise Building Maintenance Staff and additional Property Management employees and contractors and ensure that procedures and specifications are maintained
Provide ongoing performance feedback to employees on a regular basis and participate in Talent Conversations with portfolio manager
Review Rent Roll and Lease-up Billings to ensure that they are both current and accurate
Review all monthly, quarterly, and annual financial reports with support from portfolio manager as needed
Maintain notes in operational platform software (Microsoft/Yardi/AVID) related to A/R delinquencies, monthly variance explanations, corrective and preventative maintenance orders and, other needed updates
Process, prepare and track all vendor contracts
Ensure all tenant and contractor Certificates of Insurance are kept current
Ensures that property files and records are maintained
Approves expenditures in accordance with Company and/or Client policy and procedures
Prepare and/or supervise presentation of quarterly newsletter or other forms of tenant communication.
Maintain orderly files (Vendor and Tenant) in accordance with Company policy and procedure
Develop and maintain ongoing tenant interaction on a weekly basis
Continually improve upon management and technical skills
Responsible for traveling regularly to conduct property inspections to ensure real estate is being maintained.

Qualifications
Minimum of 2 years of experience in Commercial Property Management
Bi-lingual (English & Spanish) depending on location
Associate Degree or comparable Business Management or Real Estate experience preferred
In pursuit of State Real Estate license
Strong leadership and motivational abilities, team player
Exceptional communication skills
Must have attention to detail, ability to multi-task, and excellent organizational skills
In pursuit of CPM/RPA designation or candidate (preferred)
Computer skills (Word, Excel, Outlook) and MRI helpful
Employee spends a considerable amount of time engaged in communication with others
Must have excellent communication and listening skills
Valid Driver’s license, proof of insurance, and clean MVR report

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