Commercial Relocation Coordinator

Company Overview
All American is a nationally recognized, award-winning provider of Commercial and Residential relocation services, with offices located in Raleigh and Charlotte, North Carolina.
Our success is driven by a straightforward philosophy: hire the best people, equip them with cutting-edge tools and technology, and empower them to build lasting customer relationships through unwavering commitment to client satisfaction.

• Coordinate and schedule appointments for multiple sales team members; manage calendars and input data into various move management systems.
• Maintain accurate and complete job folders, ensuring all required documentation is signed and submitted by customers.
• Act as the liaison between customers and All American Relocation, maintaining open and proactive communication throughout the entire move process.
• Address and resolve move-related issues in collaboration with management and operations.
• Provide administrative and logistical support to the sales team.
• Schedule and coordinate third-party services with approved vendors.
• Accurately enter confirmed orders into our move management system, ensuring all necessary details are captured for operational execution.
• Communicate with all parties involved to ensure proper preparation and timely execution of each move phase.
• Collaborate effectively in a team-oriented, office-based environment.
• Partner with internal departments to address customer needs and service requests.

• Prior experience in commercial move coordination or project management preferred.
• Excellent organizational and communication skills.
• Proven ability to multitask, prioritize workloads, and remain composed under pressure.
• Experience with logistics, scheduling, and vendor coordination.
• Proficiency in Microsoft Office Suite; familiarity with move or project management software is a plus.
• Working knowledge of the commercial relocation industry and best practices is highly desirable.

• Competitive pay
• A collaborative, team-first culture
• Comprehensive benefits package including health, dental, and retirement plans