Commercial Sales & Parts Representative

Company : Landscapers Supply

Job Description - Commercial Sales & Parts Representative

Commercial Sales & Parts Representative
Department: Commercial Sales & Parts
Reports To: Commercial Sales Director
Location: Store-based
Compensation: Based on Experience
About the Role
You’ll be the primary point of contact for commercial customers (landscaping contractors, property managers, municipalities) while also supporting the Parts counters and Parts Cabinets to ensure fast, accurate fulfillment. Success in this role requires strong customer service, technical aptitude with outdoor power equipment, Parts, and disciplined follow‑through on quotes, orders, and inventory. The position bridges two critical workflows—commercial account growth and parts availability to keep our Parts Cabinets and Customer service running smoothly.

Key Responsibilities
Commercial Sales (B2B)

Prospect & grow assigned territories: develop new commercial accounts and expand spend with existing customers via scheduled visits, phone outreach, and events.
Quote management: prepare itemized quotes for equipment, parts, and consumables; follow up to convert quotes to orders; track win/loss and reasons.
Account management: maintain pricing, tax certificates, delivery preferences, and service agreements; coordinate with Service for pre‑delivery inspections and post‑sale support.
Promotions & programs: execute commercial programs (e.g., fleet, PCP/maintenance, Parts Cabinets) and seasonal promotions in coordination with Category Management and Store Operations. (Commercial programs referenced in leadership updates.

Parts Counter & Inventory Support

Customer assistance: identify and source correct parts using model/serial data; support Parts CSRs with complex lookups and vendor sourcing.
Ordering & receiving: place stock orders with approved vendors; receive, verify, and stock parts; transfer inventory between stores as needed.
Service coordination: procure parts promptly for open service work orders to minimize cycle time; communicate ETAs to Customers to ensure prompt delivery time. (Process emphasis consistent with service studies and Paladin coding.)
Inventory health: participate in cycle counts, manage obsolescence, and support initiatives to improve turns and fill rate.

Systems, Tools & Compliance

Point of Sale/Inventory: accurately transact quotes, orders, special orders, and transfers in Paladin; maintain item notes and alternates. (Paladin usage referenced in service and leadership materials.)
Policies: follow company HR and store policies including appearance standards and safety practices.

Success Metrics (KPIs)

Commercial revenue & margin growth (monthly/quarterly)
Quote‑to‑order conversion rate and cycle time
Parts fill rate, special‑order lead time, and inventory turns
Customer satisfaction

Qualifications

1+ year experience at a Parts counter or in equipment retail/service supporting customers.
Working knowledge of small engines/outdoor power equipment (mowers, trimmers, chainsaws) and major vendors/ordering requirements.
Strong communication, organization, and time‑management; comfort in a fast‑paced environment.
Valid Drivers License
Background check
Drug Test

Preferred

B2B/commercial account sales experience
Familiarity with Paladin (or similar POS/inventory) and Microsoft 365
Experience coordinating with a service shop (service writers/technicians)

Physical & Schedule Requirements

Ability to lift/move up to 70 lbs; standing/walking most of the shift;
Full‑time; some early mornings, evenings, or Saturdays during peak seasons; occasional local travel for on‑site customer visits and deliveries.
Comply with appearance standards and safety guidelines.

Competencies

Customer focus (commercial & retail), technical curiosity, problem‑solving
Ownership & follow‑through, attention to detail
Collaboration with Store Ops, Category Management, and Service
Ethical conduct and professionalism

Benefits & Perks (Overview)

Health, supplemental benefits, and 401(k) per company policy
Paid time off and holidays
Employee discounts

EEO Statement
We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Original job Commercial Sales & Parts Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Commercial Sales & Parts Representative Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Commercial Sales & Parts Representative

Job Description - Commercial Sales & Parts Representative

Similar Commercial Sales & Parts Representative Jobs in the US

Mobile Apps