Commercial Sales Representative

SUMMARY:

The Armstrong Company is seeking a high-energy and dynamic Commercial Sales Representative who will be responsible for identifying and generating sales opportunities. The right candidate will work well under pressure, think out-of-the-box, easily initiate relaxed but informative two-way phone conversations with prospects, and be highly self-motivated. The right candidate will also understand how to assess a company’s needs and specifically cater the outreach to each prospect.

KEY RESPONSIBILITIES:

• Identify preferred prospects through enterprise resources and strategic sourcing methods.


• Contact potential new customers with the goal of converting prospects into clients.


• Conduct discovery calls with prospects to fully understand customer needs.


• Maintain relevant product and pricing knowledge to educate prospects on services & value propositions. 


• Follow up on sales leads and develop, nurture, and maintain a robust sales pipeline.


• Retain and grow an existing client base. 


• Maintain an organized and up-to-date system of management in Armstrong’s CRM. 


• Deliver feedback to the other departments and leverage every resource available.


• Consistently review your role’s KPIs, as defined by sales leadership, to ensure you exceed activity, territory coverage, discovery calls, qualified sales opportunities, and revenue metrics.


• Act in accordance with Armstrong DNA always.


• Any other duties as assigned by Manager.

MINIMUM QUALIFICATIONS:  

• 1+ years of direct sales experience required.


• Bachelor’s degree preferred.


• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.


• Extremely self-motivated with a diligent work ethic.


• Strong attention to detail.


• Excellent time management and prioritization skills.


• Natural curiosity and a desire/willingness to learn.


• Prior experience with CSM is a plus.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: 

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 


• While performing the duties of this job, the employee is regularly required to talk and hear.  


• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. 


• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

NOTE: This Armstrong agency is relocating from Akron to Stow, OH in 4th Qtr. '26.