Commercial Service Technician will be responsible for service calls of alarm, camera and access control systems, and other life safety systems in new and existing buildings in all types of construction. Must know how to program DSC NEO and Qolsys systems with knowledge of Alarm.com software.
The Commercial Service Technician will be traveling 50%-75% of the time. Company vehicle and gas card will be provided.
The pay rate for this position is up to $30 per hour depending on experience and ability.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· Running service calls on existing customers systems
· Assisting Customer Service team with answering service-related questions
· Ability to wire and diagnose issues with access control systems
Assisting Engineering team on pre-site walk thru to determine supplies needed for installation
· IP configuration on camera systems
Ability to read and understand blueprints and wiring schematics/diagrams
· Ability to navigate CRM software system for important job details
· Ability to operate Surface Tablet
Education and/or Experience
High school diploma or general education degree (GED); Working knowledge of security, surveillance and access control software applications.
This includes:
DSC, Qolsys and Alarm.com
Physical Demands
While performing the duties of this Job, the employee is regularly required to sit; walk; use hands to finger, handle, feel and reach with hands and arms, and/or climb a ladder; working with tools off scaffolds, ladders, working in confined spaces; frequently required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DFW Security is an independently owned security company headquartered in Fort Worth, Texas. Founded on the concept of high quality, affordable security solutions combined with excellence in customer service, DFW Security has been protecting homes and businesses for over 30 years. From basic alarm monitoring to sophisticated systems incorporating security, video, access control, fire monitoring and automation, DFW Security is dedicated to customer satisfaction, whether that customer is a municipality, a large commercial facility, a small business, or a home and family.
The story of DFW Security is about four talented leaders with a vision coming together at just the right time to create a security and automation company like no other. The process began in the early 90’s when each of our founders were working separately in the DFW home security industry. Over the next decade, they each played different roles and gained different experiences ranging from marketing and sales, installation and service, billing and funding, to customer service and operations. It turns out, these respected leaders were the perfect combination to offer high quality security at fair prices, and eventually enter into the world of smart technology together. DFW Security continues to expand, and we’re thankful to be an integral part of the Dallas-Fort Worth community and beyond.
Vision: To be the most trusted provider of cutting-edge security and video technology.
Mission: To provide value and peace of mind to our community and employees.
Values: Integrity, Respect, Loyalty & Sustainability
Salary :
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