Commercial Support Associate

Our Vision:

We believe in a world where everyone, regardless of their country’s wealth or frontiers, enjoys access to medicines and healthcare when they need it.

Our Mission:

We work tirelessly to remove access barriers faced by patients and caregivers across Low and Middle-Income Countries (LMICs) when seeking quality medicines and quality healthcare.

Who We Are: Accelerating access to medicines for all

Imagine a world where critical medicines are within reach, affordable, and synonymous with quality, no matter where you are. That is the world we're building with our unique, demand-aggregation model that unites healthcare providers across LMICs. At the heart of our identity is a single, resolute commitment: to build a future where geography and income never stand between any individual and life-saving medicines. Our platform isn't merely a space for transactions, we unlock affordable access to medicines by aggregating demand across healthcare providers. We also help manufacturers build a sustainable and reliable global access strategy.

Our business focuses on low- and middle-income countries and strengthens the purchasing power of these markets to ensure the supply of cost-effective, high-quality medicines.
We partner exclusively with authorized, high-quality pharmaceutical companies and certified caregivers to accelerate sustainable access to medicines.

About the Role:

We are seeking a Commercial Associate to play a key role in supporting our commercial operations through accurate data management, coordination, and administrative support. This position ensures our sales pipeline, tenders, and customer transactions run smoothly and efficiently. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive mindset to help optimize our back-office processes as we scale.

Key Responsibilities:

1. Data Management & Accuracy: Accurately enter and manage data related to customer transactions, orders, and bids on the company's platform.
2. CRM Ownership: Fully own the company's CRM to ensure timely and accurate reflection of customers status, accounts and pipeline
3. Commercial Support: Support the commercial teams by managing administrative and backoffice functions, ensuring data integrity and timely updates.
4. Cross-Team Coordination: Coordinate closely with technology and operations teams to resolve data discrepancies and streamline data capturing processes.
5. Reporting & Insights: Provide regular reports and updates on data entry activities and highlight areas for improvement.
6. Tender Management Support: Assist in tender management processes, ensuring all information is captured centrally, changes are recorded and operational teams are fully aware, in real time, of new or changed customer needs to facilitate and end-to-end process with excellent customer satisfaction
7. Process Improvement: Participate in team meetings, contributing insights and supporting decision-making processes as we scale the company and iterate commercial and operational processes to make them more efficiently

Experience and Qualifications:

• Minimum 2-5 years of experience in either business development support, data entry, sales backoffice and ops, or commercial administration.
• Experience in tender management or medicines procurement organizations is a strong plus.
• Proficiency with data entry tools and software, as well as standard office applications (e.g., Microsoft Office Suite particularly)
• Strong organizational and multitasking abilities, with exceptional attention to detail.
• Effective communication skills, able to collaborate with various internal stakeholders.

What is in it for you?

At Axmed, we believe in creating a supportive and rewarding environment where our team can thrive. Here’s what we offer:

• Unlimited PTO: Take the time you need to recharge and maintain work-life balance.
• Monthly wellness allowance: Prioritize your health and well-being with extra support.
• Paid parental leave: Time off to bond with your new family member without any added stress.
• Flexible working hours: Enjoy the freedom to structure your workday in a way that suits your lifestyle.
• Annual off-site retreats: Connect with the team and build lasting relationships during our company retreats.
• Fully remote work: Work from anywhere in the world and join our distributed team.
• The opportunity to make a difference: Be part of a mission-driven company working to improve healthcare equity.
• Competitive salaries: We offer a compensation package that reflects your skills and experience.
• Plenty of room for growth: We believe in nurturing talent and offering opportunities for professional development and advancement.

Salary: $25,000 per annum

Please note: This is a temporary position initially set for 6 months, with potential for renewal based on performance and organizational needs.