Commercial Support Specialist

Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Commercial Support Specialist. 

The Commercial Support Specialist provides operational and administrative support to commercial relationship managers, commercial underwriters, and business members, ensuring efficient delivery of business banking services. This position will be instrumental in processing, servicing, and reporting all commercial loans and digital lending originations that include quality assurance of files, boarding and ticklers. The specialist monitors and processes construction draw requests, assists with perfecting and maintaining the credit union’s security interest in collateral, and contributes to department monthly reporting.

What you’ll do:

• Executes workflow to ensure efficiency and accuracy of process from loan application to loan closing.
• Order appraisals, title work, environmental reports, and related supporting documentation.
• Prepares accurate and compliant loan closing documents for Commercial, Commercial Real Estate Construction, Commercial Small Business and SBA loan requests prior to closing.
• Verifies all loan conditions are satisfied before proceeding with closing.
• Completes a post close review of executed documents for any missing documents or document deficiencies and creates any follow up for them.
• Completes file assembly, digital archive and updates to tickler system.
• Monitors commercial construction loan activities, completes construction draws ensuring accuracy with well supported documentation, site inspections, and progress reports reflecting on-time and on-budget performance.
• Send wire transfers for loan payoffs and disbursements for closing.
• Ensure that loan files are complete, accurate, and properly documented, in accordance with internal procedures and regulatory standards.
• Review monthly originations for HMDA designated commercial loans and upload/create HMDA records in designated commercial compliance platform.
• Verify HMDA records in commercial compliance platform are accurate.

Qualifications/Experience Required:

• High School Diploma required. Degree or advanced certification in accounting or finance related field preferred.
• Three or more years of previous related experience
• Attention to detail and ability to notice discrepancies in data.
• Knowledge of financial institution lending regulations and HMDA reporting preferred.
• Knowledge of required loan documentation and lien perfection.
• Familiarity with commercial lending practices and policies.
• General knowledge and understanding of construction loans and loan processing
• Exceptional attention to detail, analytical skills, and decision-making capabilities.

About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

EOE