Commercial Tire Store General Manager

Summary/Objective

The location manager “owns” their location, a critical role. The Location Manager is responsible for the day-to-day operations of the entire facility, ensuring everything is run in accordance with company policies and safety protocols, maintaining profitability, and serving as the liaison between management and the facility and between employees and customers. An essential part of this position is creating an efficient, positive work environment and fostering good communication and strong business practices. This position will be hands-on and will work directly in the business.

Hours of operation are Monday through Friday, 7:00 a.m. to 5:00 p.m.

Essential Functions

• Responsible for the profitability of the store’s operation.
• Advertising and promotions for the store’s operation.
• Hiring, training, supervising, evaluating, and disciplining all personnel at the location:
• Communicating effectively and leading all staff members.
• Working with the sales team to increase sales and regularly contact key accounts to maintain relationships.
• Ensure that facilities and equipment are kept clean, in proper working order, and free of hazardous conditions.
• Maintain the property and inventory efficiently.
• Monitor and coordinate inside sales activity for all products and services offered at the location.
• Follow the vendor-buying policy and analyze stocking levels and turnover.
• Accounts Payable/Receivable oversight, including correct billing, compliant collections, and communication.
• Verify the accuracy of credits issued and adjustments or concessions made.
• Analyze daily and monthly documents and reports for accuracy and make necessary corrections.
• Stay informed and advise management of issues and challenges, providing suggestions for improvement.
• Prepare regular reports to advise management on sales, product trends, and metrics.
• Provide superior customer service at all times.
• Make yourself available for and complete all required and additional training the Company offers.
• Perform other duties as required by management.
• At all times, adhere to company policies and legal regulations when conducting business.

Reasonable accommodations may enable individuals with disabilities to perform essential functions unless doing so would cause undue hardship to the company.

Knowledge and Skills

• To perform the essential functions of this position successfully, an individual should have broad business knowledge and be knowledgeable about and current on the products and services we sell.
• Requires strong communication skills, reporting capabilities, and the ability to work independently.
• Strong aptitude in Microsoft Office programs and computer applications in general.

Education and Work Experience

• Must have at least 3 years of management experience, including responsibility for a P&L.
• Experience and proven knowledge of all types of tires, including heavy-duty and commercial tires, are highly valued.
• Prior sales experience and strong connections in the Ft Smith tire market are a plus.

Work Environment & Physical Demands

• Tire shop environment
• Regular standing, walking, bending, and lifting
• Ability to lift up to 50lbs

Compensation & Benefits

• Competitive pay commensurate with experience
• Comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Supplemental Insurance
  • Paid time off and holidays
  • 401 (k) with company matching up to 4%