Commercial Title Processor - Westcor Land Title Insurance Company

Role and Responsibilities:

• Enter and submit title and loan documents into software programs to open orders and track applicant’s progress


• Liaise with commercial team to ensure all items are complete, settlement figures are accurate, and ensure the transaction is recorded and any outstanding issues are resolved.


• Work with title officer and underwriter to prepare title insurance policy and binders and title commitments, and with loan closer to prepare HUD-1 real estate settlement statements


• Ensure all closing instructions are followed as per the closing package, and coordinate with loan officer, mortgage loan processor, and underwriter to be sure all underwriting commitments have been satisfied


• Aid title officers with administrative assistant essential duties, including clerical and data entry support


• Communicate with customers, real estate agents, lenders, and other parties involved in the transaction


• Engage in Quality control of incoming documents to the predetermined standards of the department.


• Actively learn to record various documents in the Mortgage industry across the county.


• Understand and comply with regulatory requirements for nationwide recording.


• Timely and accurate sending of recordings to proper jurisdictions.


• Comprehend how to address various types of rejections.


• Ship Recorded collateral back to correct location based upon closing instructions


• Engage with local municipalities to address any kinds of questions that may arise.


• Handle correspondences with borrowers/notaries/clients in a professional manner.


• Conduct county level recon to follow up on aged files.


• Monitors workflow queues and department reports to ensure timely processing of the file through order opening and follow ups for post-closing accounting issues.


• Works collaboratively with all stakeholders including but not limited to internal operations teams, client, outside counsel, and title agent partners.


• Successfully meets or exceeds all Company established performance/production metrics as set forth by the Senior Management Team.


• Performs other duties as assigned by supervisor.

Qualification and Education Requirements:

•  High school diploma or GED required; Baccalaureate degree preferred.


• 3+ years’ experience in commercial title and closing.


• Work under general supervision.


• Strong customer service skills required.


• National purchase and refinance experience preferred.


• Experience utilizing ResWare or similar software preferred.

Preferred Skills:

• Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats.


• Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment.


• Strong attention to detail, excellent organizational skills, ability to high volume and the capacity to work under pressure and tight deadlines.