Commission Processing Specialist

VCFO is an HR Consulting firm; we are recruiting for our client, FYM Financial LLC.

The Commission Associate is responsible for managing the accurate preparation, review, and

reconciliation of commission statements within a Medicare and Life insurance agency. This

position requires prior commission accounting experience, a thorough understanding of

Medicare and Life insurance products, and the ability to effectively resolve commission-related

matters with agents and carriers. The ideal candidate will possess strong analytical skills,

attention to detail, and a commitment to maintaining accuracy and compliance in all commission

processes.

Key Responsibilities:

• Retrieve, prepare, and review commission statements from carrier portals with accuracy

and timeliness.

• Reconcile commission data against agency records and identify, investigate, and resolve

discrepancies.

• Serve as the primary point of contact for agents regarding commission inquiries,

adjustments, and issues.

• Coordinate directly with insurance carriers to address and resolve commission-related

matters.

• Maintain accurate commission records and support reporting, audits, and compliance

requirements.

• Collaborate with Manager and team on projects to improve efficiency and accuracy

within commission operations.

• Adhere to agency policies, carrier requirements, and regulatory standards at all times.

Work Environment:

• In-office position, Monday through Friday, 8:00 AM – 5:00 PM.

• Professional office setting with a collaborative and fast-paced work culture.

Top 3 Core Qualities

1. Attention to Detail & Accuracy – Ensures commission statements, payments, and

reconciliations are processed correctly and without error.

2. Industry Knowledge (Medicare & Life Insurance) – Strong understanding of

commission structures, carrier processes, and agent expectations.

3. Communication & Problem-Solving Skills – Ability to explain commission issues

clearly, resolve discrepancies, and maintain positive relationships with agents and

carriers.

Secondary Qualities

• Confidentiality & Integrity – Maintains strict discretion with financial and agent data.

• Technical Proficiency – Skilled with commission portals, Excel, and agency

management/CRM systems.

• Organizational Skills – Manages multiple carriers, deadlines, and reconciliations

efficiently.

• Adaptability – Quickly adjusts to carrier updates, new processes, or changing

commission structures.

• Analytical Thinking – Identifies trends and recurring issues to improve processes.

• Team-Oriented Mindset – Works collaboratively with accounting, operations, and sales

departments.

• Time Management – Prioritizes tasks effectively, especially during peak cycles like

AEP.

Qualifications:

• Required: Minimum of 2 years of prior experience as a commission associate within an

insurance agency environment.

• Required: Comprehensive knowledge of Medicare and Life insurance products and

commission structures.

• Strong analytical, reconciliation, and problem-solving skills.

• Proficiency with Microsoft Excel and the ability to work with data files and reporting

tools.

• Excellent verbal and written communication skills for professional interactions with

agents and carriers.

• Highly organized with the ability to manage multiple priorities and meet deadlines with

accuracy.

pre-tax medical, dental and vision.  Paid vacation time and sick time.