Comml Relationship Spec

The Commercial Relationship Specialist role provides a highly skilled level of support to Relationship Managers and Clients within Commercial Banking while maintaining and supporting the development of relationships with customers and internal partners.

Primary Responsibilities
Assist Relationship Manager(s) by performing daily support activities related to client relationships and keep respective Relationship Manager informed when appropriate
Act as point of contact for Commercial Banking clients for all servicing requests related to client relationship
Manage post-closing requirements such as exception citing's, collateral perfections, covenant items, etc.
Work closely with Treasury Management team to successfully onboard new Deposit Account and Treasury Services for clients as well as provide guidance to clients to the appropriate resource for servicing and assistance
Maintain client records for both loan and deposit accounts
Provide professional and courteous customer service while answering questions, researching issues, and providing resolutions as needed
Facilitate loan payoffs and collateral release requests
Assist with Analysis Refund requests
Facilitate no-pin wires
Assist with transfers
Handle customer overdraft communication and decisioning
Provide and assist with Loan and Deposit Account information/documentation

Requirements for Commercial Relationship Specialist –
High School Diploma or GED and three (3) years general banking experience
Or, a Bachelor's degree and two (2) years banking or client support experience

Compensation Range:

$33,920.00 - $65,380.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

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