Communications and Social Media Coordinator

The Nocatee Communications and Social Media Coordinator will participate in full-time work associated with the operations and communications of Tolomato Community Development District (Nocatee) activities. This position is a key component of the organization and provides support, direction, and assistance to help achieve our daily goals and long-term objectives.

Qualifications

Job Knowledge: In-depth knowledge of social media platforms, algorithms, and best practices.

Physical Abilities: While performing the duties of this job, the employee is regularly required to move around the facility and talk and hear. This position may require work inside or outside the building, as needed.

Essential Job Duties and Responsibilities

Nocatee App and Resident Portal

• Overall management and responsibility of the Nocatee App and Resident Portal website, including back office and software management.
• Administration of all TCDD websites.
• Assist all departments that utilize the Nocatee App and Resident Portal.
• Coordinate with outside communication system operators, including but not limited to Customer Relationship Management.

Strategic Planning and Development

• Develop a strategic plan for all aspects of Resident communications.
• Maintain, monitor, and improve methods and systems for Resident communication.
• Serve as the primary interface with Residents.
• Coordinate and execute the Nocatee Brick Campaign.

Digital Communications and Media

• Coordinate the media activities and organize the media initiatives.
• Create and coordinate engaging content while maintaining Brand standards.
• Acts as the primary responsibility for all aspects of the Resident communication systems, including the website(s), online payment software, email campaigns, and the mobile app.
• Coordinate and communicate strategies and development with managers, including food service, rentals, events, resident services, swim lessons, and media.
• Manage YouTube, Facebook, Instagram, TikTok, LinkedIn, and other social media, focusing on Brand awareness and identity.
• Monitor social media, including but not limited to NextDoor, Facebook, and all applicable social media channels.

The description above outlines the primary functions of the job but does not provide an exhaustive list of all tasks that may be required. Management reserves the right to modify these requirements as needed.

Position Requirements

Job Type: Full-Time

Salary: $47,000 - $50,000, based on experience

Work Location: On-Site

Schedule:

• Monday through Friday
• Occasional weekends, nights, and holidays, dependent on the event calendar

We offer a competitive benefits package including medical, dental, and vision, and more!

• Employer-paid short-term disability and life insurance.
• 457(b) Governmental Retirement Savings Plan offered after one year of employment.
• Flexible Time Off.
• Compensation: $46,000-$48,000

Equal Employment Opportunity Statement

Tolomato Community Development District is an Equal Opportunity Employer and prohibits discrimination based on race, color, religion, national origin, gender, sexual orientation, age, disability, military status, and other protected characteristics. Management is committed to this policy in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and overall treatment of employees.