Communications Assistant

About Us

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Overview

The Entry Level Customer Service Assistant supports daily customer interactions and ensures a positive service experience.

Responsibilities

• Assist customers with questions and service requests.

• Maintain accurate documentation.

• Follow company service procedures.

• Support daily operational tasks.

• Contribute to customer satisfaction goals.

What We Offer

• Full training provided.

• Team-oriented workplace.

• Career development opportunities.

• High school diploma or equivalent.

• Strong interpersonal and communication skills.

• Customer-focused attitude.

• Basic computer skills.

• Reliable and professional.

• Competitive salary ($44,000 – $49,000 per year)

• Full-time, stable employment

• Opportunities for professional growth and internal advancement

• Skill development in event operations and logistics

• Supportive and collaborative work environment

• Exposure to professional training and corporate events