Communications Associate

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Summary

We are looking for an enthusiastic Communications Associate to support outreach initiatives, customer engagement activities, and promotional efforts. This position is ideal for individuals who enjoy interacting with people and contributing to a positive team environment.

Responsibilities

• Support customer engagement and outreach initiatives.
• Assist with promotional activities and community events.
• Build positive relationships with customers and visitors.
• Gather customer feedback and communicate insights to the team.
• Maintain organized records of communication activities.
• Collaborate with team members on outreach projects.
• Represent the company during promotional initiatives.
• Support daily communication and engagement activities.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a collaborative environment.
• Strong attention to detail and adaptability.
• Reliable and professional.

• Competitive salary ($45,000–$50,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Collaborative and supportive work environment
• Paid time off
• Health, dental, and vision insurance
• Retirement savings plan
• Employee assistance program
• Work-life balance
• Performance recognition programs