Communications Coordinator

The Communications and Social Media Coordinator is a key contributor to the Communications team, supporting a broad range of internal and external communications initiatives in addition to community relations and social media management. This role is ideal for an emerging communications professional who is a strong writer, a creative thinker and a collaborative team player. The ideal candidate brings 2–4 years of experience in corporate communications, public relations or a related field and is eager to grow within a fast-paced, matrixed environment.

Responsibilities

• Craft and help edit internal and external communications across multiple channels (email, newsletters, intranet articles, social media)

• Provide proofreading and quality control with meticulous attention to grammar, structure and style across materials

• Support earned media strategy, including monitoring coverage, tracking thought leadership opportunities for executives

• Assist in managing employee intranet content and organization

• Support the development of content for community engagement initiatives that shine a light on the firm’s philanthropic efforts and community impact

• Assist in creating and scheduling social media content aligned with brand voice, monitor channels for trends and engagement opportunities

• Conduct social listening and channel monitoring, including responding to customer comments and reporting customer commentary

• Research trends, build PowerPoint decks and develop strategy

• Manage projects through stakeholder approvals, governance and compliance review

• Gather and track communication metrics to measure effectiveness and inform future strategies

• Coordinate with departments across the organization to ensure messaging is tailored to specific audiences

Qualifications

• 2–4 years of experience in communications, public relations, journalism or a related field

• Bachelor's degree in communications, public relations, journalism, English or a related discipline

• Excellent written and verbal communication skills with a strong attention to detail

• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment

• Strong interpersonal skills with the ability to build relationships across teams and levels of the organization

• Creative mindset with an eagerness to bring fresh ideas to communications strategies and content

• Self-starter who can manage individual workload with a degree of autonomy

• Mastery of grammar and style (familiarity with AP Style preferred)

• Experience with social media platforms and scheduling tools a plus

The duties listed above are the essential functions, or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.