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Communications Manager-- BYU-Pathway Worldwide (Full-Time)

Job Description - Communications Manager-- BYU-Pathway Worldwide (Full-Time)

Description

We are seeking a communications/public relations professional to join BYU-Pathway Worldwide. As a communications manager, you will play a key role in connecting with students and other key audiences in meaningful ways to inspire action and build long-term relationships.

This is a strategic role for a skilled communicator who can shape messaging, create compelling content, and lead integrated communications efforts across multiple channels. The communications manager must be a strong writer and editor, an enthusiastic team-builder and collaborator, and a hands-on leader who helps support high-profile initiatives and builds a cohesive communications approach across the organization.
 

This full-time position typically works (Monday – Friday between the hours of 8 am - 5 pm). This position is hybrid with some on-site requirement.  A qualified individual must be willing to come into the BYU-Pathway Worldwide headquarters in Salt Lake City 1-3 days per week, if required by the department manager.

By applying for this position, you are indicating that you are currently authorized to work in the United States without sponsorship.  To be eligible for this role you must reside in Utah or relocate to Utah within 90 days of hire.

 

If you are a BYU-Pathway student who lives anywhere other than Utah or Idaho, please reach out to the CAREER SERVICES team for opportunities in your area.  https://www.byupathway.edu/career-services 



Responsibilities

Lead Messaging and Content Development 

  • Develop and execute messaging strategies that align with institutional priorities.
  • Participate in and help coordinate an editorial board to ensure alignment, quality, and consistency across communications.
  • Write, edit, and oversee high-quality content for executive communications, promotional initiatives, storytelling efforts, and digital communications.
  • Serve as a primary writer and editor, providing guidance and feedback to contributors.
  • Ensure messaging reflects BYU-Pathway’s mission and resonates with global audiences.
  • Develop and optimize content for multi-channel distribution, including social media, email journeys, web, and emerging digital platforms.
  • Use analytics to improve performance and reach.

Drive Audience Engagement 

  • Develop communication strategies for diverse audiences including students, service missionaries, employees, executives, and alumni.
  • Strengthen relationships through meaningful, targeted engagement.
  • Design audience journeys that move individuals from awareness to long-term connection.
  • Leverage communication tools to segment and personalize outreach.
  • Support large-scale events and key communication initiatives.

Expand Visibility Through Public Relations and Partnerships

  • Support media relations efforts, including story development and media coordination.
  • Pitch stories to media outlets, influencers, and digital content creators.
  • Prepare spokespeople for interviews, podcasts, and thought leadership opportunities.
  • Monitor media coverage and audience sentiment to inform strategy.
  • Help manage communications for initiatives involving high-profile individuals, partners, and public-facing events.
  • Assist with crisis communications preparation and response, under the guidance of senior leaders.

Strengthen Internal Communications

  • Lead internal communications that keep employees informed, aligned, and engaged.
  • Support leadership messaging and internal channels.
  • Measure engagement and continuously improve internal communication strategies.

Lead and Collaborate with Team

  • Manage, mentor, and support communications staff and interns.
  • Collaborate across teams to ensure aligned, integrated communications.
  • Support the launch of new programs and initiatives


Qualifications

Experience

  • Bachelor’s degree in communications, public relations, journalism, or a related field
  • 7 years of experience in communications, public relations, or a related role
  • Experience engaging audiences from initial contact through long-term connection preferred
  • Prior management experience preferred

Skills

  • Exceptional writing and editing skills across multiple formats and audiences
  • Experience with public relations, media relations, and digital storytelling
  • Ability to use analytics and insights to inform communication strategies
  • Highly collaborative approach with experience working across teams
  • Comfortable supporting high-visibility projects and senior leadership
  • Familiarity with communication and analytics tools (e.g., CRM platforms, social media insights, email marketing tools)

Required Strengths

  • Sound judgment in handling sensitive or time-critical communications
  • Strong interpersonal and leadership skills
  • Ability to manage multiple priorities and deadlines
  • Cultural awareness and ability to communicate with global audiences
  • Adaptability in a fast-changing media and digital landscape


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