Communications Officer- Protective Services

Essential Functions:

• Performs random and frequent patrols as assigned in designated area on foot, motor vehicle, or bicycle, and monitors security cameras.
• Intervenes in interpersonal conflict or criminal acts safely and effectively to maintain order, providing appropriate detention, restraint, or removal from premises.
• Conducts preliminary investigations and reports criminal, safety, and security incidents. Maintains accurate documentation of daily activities and incidents.
• Responds to and provides assistance in emergency situations and internal disaster incidents.
• Performs staff and visitor escorts or transportation, vehicle assistance, and “lock/unlock” activities. Enforces hospital parking policies and procedures.
• Responds safely, effectively, and efficiently (SEE) to all related matters that come to their attention and in the performance of activities as assigned.

Education Requirement:

High School diploma, required.

Licensure Requirement:

Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Skills:

• Ability to read and comprehend hospital/departmental policies and procedures, criminal statutes, and regulatory publications.
• Ability to successfully conduct preliminary investigations and document findings on standard departmental or hospital forms.
• Sufficient interpersonal skills to effectively interact with all persons, regardless of position, ethnicity, sex, age, or economic status.
• Sufficient interpersonal skills to consistently and equitably enforce the policies of the department and hospital and the ability to effectively intervene in interpersonal conflict.
• Ability to write legibly.

Experience:

• Upon hire, the Officer will undergo a 4 to 6 week training cycle on the floor and in a classroom setting, under the supervision of a Senior Officer, working multiple shifts and locations for familiarization and experience and learning physical intervention and verbal techniques.
• Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officer’s expense. Once the officer has successfully completed the training, the Security Department will reimburse the officer the cost of the test.

Physical Requirements:

OCCASIONALLY: Bend/twist, Blood and/or Bodily Fluids, Climb stairs/ladder, Cold Temperatures, Communicable Diseases and/or Pathogens, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hot Temperatures, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel, Working at Heights

FREQUENTLY: Computer skills, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Repetitive hand/arm use, Sitting, Standing

CONTINUOUSLY: Audible speech, Color vision, Decision Making, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Seeing – Far/near, Walking

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"