Communications Senior Manager

Pacific Edge Sports Academy Inc. is a company whose mission is to support every child's developing life story through youth sports. Serving Fairfield, California and its surrounding areas since 2015, we prioritize our key cornerstones of safety, quality, opportunity, and community by fostering a positive environment for growth and mentorship for both members and staff alike.

At Pacific Edge: We put PEOPLE FIRST - keeping the well-being and needs of our customers and staff at the forefront of what we do. We are ENGAGED - staying actively involved and passionate about our mission to cultivate the PESA experience. We SEEK TO UNDERSTAND - listening to others, gaining perspective, and pursuing the knowledge it takes to build upon our positive PESA culture. We MAKE IT HAPPEN - taking initiative and accountability to proactively follow through despite challenges that may arise

MON - 2:30pm to 8:00pm
TUE - 2:30pm to 8:00pm
WED - 2:30pm to 8:00pm
THU - 10:30am to 2:00pm, 2:30pm to 8:00pm
FRI - 2:30pm to 8:00pm
SAT - 8:45am to 1:30pm (1:30pm to 9:00pm for events)
SUN - CLOSED

 

Communications Senior Manager: Overseeing Member Services, Retail & Marketing

We are seeking a strategic, results-driven Communications Senior Manager to lead our Member Services, Retail, and Marketing departments. This leadership role oversees four supervisors and is responsible for departmental growth, brand strategy, staff management, and delivering an exceptional customer lifecycle experience.

This position is 20+ hours per week, with the potential to grow into a full-time (30–40 hours/week) role. The role includes shifts at customer-facing service desks as needed.

Key responsibilities include:

• Provide leadership and accountability across three departments
• Manage and develop four supervisors and their teams
• Oversee staff scheduling and operational efficiency
• Lead marketing strategy, brand direction, and campaign execution
• Support and model excellence in customer service
• Drive customer acquisition, engagement, retention, and retail growth
• Align service delivery with organizational vision and performance goals

Qualifications:

• Bachelor’s degree in Communications, Marketing, Business, or related field
• 3+ years of management experience (multi-department oversight preferred)
• Strong background in marketing strategy and brand management
• Proven ability to lead teams, manage performance, and drive measurable results
• Availability must align with our operating hours and business needs. Saturday availability is strongly preferred.

Compensation: $27.55–$30.83 per hour (based on experience and qualifications).

If you are a strategic leader who values accountability, team development, and hands-on engagement, we encourage you to apply.

Perks:

• Set schedules (no guessing on when you’ll be scheduled to work)
• Discounts on tuition and events for immediate family members
• Discounts and credits for Pacific Edge Pro Shop merch
• 2 free uniform apparel items upon hire and more free PESA swag after 60 days
• Profit sharing plan (upon eligibility; restrictions apply)
• Full time employees are eligible for Medical/Dental/Vision
• Regular staff hang-outs and staff appreciations
• Access to free snacks and beverages in our staff break room
• Fulfillment in being part of a family-feel professionally-ran business who serves the community