Community & Family Engagement Coordinator

Job Purpose:

The Community & Family Engagement Coordinator is responsible for strengthening Chick-fil-A Rincon’s presence within the local community by planning and executing in-store family events, representing the restaurant at community gatherings, and fostering meaningful relationships with families, schools, and local organizations. This role works closely with Chick-fil-A Rincon leadership to create engaging experiences that reflect our culture of care and commitment to serving others.

Key Responsibilities

Event Planning and Execution:

• Plan and execute small in-store events primarily geared toward children and families.
• Develop event themes, activities, and preparation plans to ensure smooth execution.
• Coordinate all event logistics including materials, setup, and breakdown.
• Ensure events reflect Chick-fil-A standards.

Community Engagement:

• Represent Chick-fil-A Rincon at local schools, churches, festivals, and community events.
• Build and maintain relationships with community leaders and organizations.
• Act as a positive and professional brand ambassador in all public settings.

Brand Presence and Content Support:

• Support social media and content creation efforts related to community involvement and events.
• Capture and share appropriate event highlights in alignment with brand standards.
• Identify opportunities to increase community visibility and engagement.

Scheduling and Logistics:

• Coordinate participation in multiple events per month (morning or evening shifts).
• Weeknight and Saturday availability. 
• Utilize company vehicle for off-site events. 

Operational Support:

• Assist with in-restaurant operations when events are not active.
• Maintain organization and storage of event materials and supplies.

Continuous Improvement:

• Demonstrate a passion for strengthening community partnerships and improving event execution.
• Seek feedback and identify creative ways to enhance family engagement initiatives.

Expectations

• Proactively manage all assigned community engagement activities.
• Maintain strong communication with guests, community partners, and leadership.
• Exhibit strong organizational skills and attention to detail.
• Engage comfortably and confidently with both children and adults.
• Contribute to a culture of excellence, hospitality, and care.
• Oversee Team Members helping with events. 
• Coordinating and overseeing use of the Chick-fil-A cow mascot at events. 
• Represent Chick-fil-A Rincon with professionalism in all settings.

Qualifications

• Strong interpersonal and communication skills.
• Highly organized and able to manage multiple events and tasks simultaneously.
• Comfortable speaking to groups and engaging with families and children.
• Self-motivated with the ability to work independently.
• Interest in social media or content creation is a plus.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50lbs.
• Demonstrate a strong understanding and embodiment of our culture of CARE.
• Willingness to grow, accept accountability, and handle feedback.
• Meet all standard Team Member qualifications.

This Chick-fil-A® Restaurant is operated by an independent franchised business owner

who makes all their own employment decisions and are responsible for their own

content and policies.

Work schedule

• Weekend availability
• Night shift
• Day shift
• Other

Benefits

• Flexible schedule
• Employee discount
• Paid training
• Dental insurance
• Vision insurance
• Life insurance
• Other