Community Association Manager (onsite)

Join our Team! Leland Management is seeking an onsite Community Association Manager for one of our communities in the Lakeland, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 17 consecutive years, including winning first place in our category for 2021! The position is full-time with a competitive salary and excellent benefits.

The Community Association Manager (CAM) is responsible for overseeing the daily operations of Villages at Bridgewater in accordance with the management agreement, governing documents, Florida Statutes Chapter 720, and direction from the Board of Directors.

The CAM serves as the primary liaison between the Board, residents, vendors, onsite employees, and Leland Management.

Essential Job Responsibilities

Board Relations and Association Management

• Serve as the primary contact for the Board of Directors.
• Prepare agendas, management reports, and meeting materials.
• Attend Board, budget, annual, and other required Association meetings.
• Implement Board-approved decisions and policies.
• Maintain Association records and coordinate statutory compliance.

Financial Management

• Assist with annual budget preparation.
• Review monthly financial statements and expenditures.
• Review invoices and ensure appropriate approvals.
• Monitor vendor contracts and Association expenses.
• Coordinate with Leland's accounting department.

Property Maintenance and Vendor Oversight

• Conduct routine community inspections.
• Oversee landscaping, irrigation, amenities, and common-area maintenance within the Association's responsibilities.
• Obtain proposals and prepare vendor comparisons.
• Monitor vendor performance and contract compliance.
• Coordinate maintenance requests, repairs, and approved projects.

Staff Supervision and Management

• Provide daily oversight and direction to assigned onsite personnel, including administrative, maintenance, and lifestyle staff.
• Establish responsibilities, schedules, and performance expectations.
• Monitor workloads and completion of assigned tasks.
• Coordinate employee matters with Leland's HR department.
• Ensure staff responsibilities align with approved job descriptions.

Resident Services and Compliance

• Address resident concerns and requests.
• Oversee covenant enforcement and violation procedures.
• Coordinate architectural applications and committee activities.
• Ensure professional and timely communication with residents.

Amenity and Lifestyle Oversight

• Oversee the administrative and operational aspects of the clubhouse and amenities.
• Coordinate with the Lifestyle Coordinator regarding activities, facility reservations, and event budgets.
• Ensure lifestyle programming follows Board-approved budgets and policies.
• Monitor the Lifestyle Coordinator's responsibilities without assuming direct responsibility for planning and conducting every      event.

Position Requirements

• Active Florida Community Association Manager license.
• Knowledge of Florida Statutes Chapter 720.
• Experience with budgets, contracts, vendor oversight, and Association operations.
• Strong organizational, communication, and leadership skills.
• Ability to supervise onsite employees and prioritize competing responsibilities.