Community Care Manager

Overview

This is more than a scheduling role—it’s a leadership opportunity where your work directly improves the lives of the seniors we care for.

As a Community Care Coordinator, you’ll be at the center of it all—supporting caregivers, guiding families, and ensuring every client receives the compassionate, high-quality senior care they deserve. You’ll bring structure to fast-moving days, solve problems in real time, and serve as a trusted point of contact for everyone involved in the care journey.

If you’re someone who thrives in a dynamic environment, takes pride in helping others, and wants a role with both purpose and growth, this is a position where you can truly make an impact.

Why Join Us

• Competitive pay & growth potential


• Comprehensive Medical, Dental, Vision health insurance with a generous percentage paid by the company


• Company paid Life Insurance, AD&D, and Short-Term Disability


• Competitive group rates for Voluntary Long-Term Disability


• 401k with excellent matching and immediate vesting!


• Gym membership & senior care reimbursement


• Paid vacation, personal days, and holidays, including a paid day off for your birthday!

What You’ll Do

• Utilize a community database to manage, support, and communicate with caregivers within assigned locations.


• Serve as a problem-solver for both clients and caregivers, addressing concerns proactively.


• Collaborate with families and facility staff to ensure high-quality care delivery.


• Supervise caregivers, including coaching and disciplinary actions when necessary.


• Conduct supervisory client visits in compliance with state regulations.


• Coordinate caregiver schedules and client assignments (with frequent real-time adjustments).


• Monitor compliance with company and facility policies and procedures.


• Ensure care plans are executed accurately and patient records remain up to date.


• Assess and respond to client and family needs with sound decision-making.


• Assign caregivers appropriately while maintaining cost efficiency.


• Manage intake coordination for new client referrals.


• Review timesheets and documentation weekly for accuracy.


• Perform administrative duties (phone support, copies, documentation, etc.).


• Participate in staff orientation and ongoing training programs.


• Maintain knowledge of agency policies and applicable state/federal regulations.


• Support and grow private duty service offerings.


• Complete additional duties as assigned.

What You Bring

• CNA or relevant experience preferred


• Strong communication and leadership skills


• Ability to problem-solve and stay organized in a fast-paced environment


• 2+ years in home/community care preferred


• Reliable transportation

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.