Community Connections YouThrive Program Manager

Community Connections YouThrive Program Manager 

Job Category: Children & Youth Programs   

Job Status: Full-time 

Reports to: Director of Youth & Young Adult Programs 

Responsibilities: Primary responsibilities include but are not limited to:  

Administrative Leadership & Management  

• Supervise CCYT Specialists, resulting in the implementation of quality service delivery

• Conduct individual supervisory conferences with CCYT Specialists at least bi-monthly with the goal of providing continual support, guidance, and work product evaluation/feedback

• Complete timely probationary/annual employee evaluations

• Responsible for monitoring the workload of the Specialists an adjusting as needed

• Responsible for employee satisfaction within the CCYT department with an emphasis on building/maintaining a sense of team within the department

• Responsible for identifying the training needs and professional development needs of staff supervised

• Proficient utilization of SAM database

• Review and approve client narratives, action plans, and documentation completed by CCYT staff

• Complete monthly formal internal client file audits, and weekly informal audits, of all direct reports

• Assign new CCYT referrals to Specialists within two (2) business days of receipt

• Ensure CCYT Specialists follow all requirements of the initial narrative process

• Assist staff with client visits and follow-up meetings as needed

• Ensure clients served receive proper support and advocacy

• Maintain strong, open communication with the Director of Youth Adult Programs regarding services delivered, concerns or questions

• Responsible for making community connections to increase program referrals as assigned and maintaining contact/relationship building with other partner agencies and community stakeholders

• Occasionally travel within Kansas and Missouri to attend and/or present in-service training, conduct CCYT training/presentations, and complete assessments on clients as needed or assigned

• Demonstrated a commitment to the mission and core values of FAC, and a willingness to perform other duties as 

• Participate in staff meetings and assist other program staff as needed

• Participate as an active team member with colleagues of all demographics in order to effectively and efficiently serve clients

• Participate as an active team member with all agency departments and attend trainings and meetings as assigned

• Model ethical and professional behaviors at all times

• Other duties as assigned with or without accommodation

Outcome Planning/Program Quality Improvement (PQI)  

• Responsible for the measurement and effectiveness of the program, both internal and external

• Implement and lead a continuous quality assurance measures

• Participate in quarterly client audit reviews; make updates/changes as identified through the PQI process

• Participate in the evaluation and implementation of service improvement as identified by FAC’s internal PQI process

Financial Management  

• Ensure mileage, client assistance, and other expenses align with the scope and needs of the program

• Provide timely required information for state contracted billing and other month-end reports

• Assist with the execution of grants as 

Qualifications & Preferred Skills 

• Childhood experience(s) in any of the following: foster care, informal kinship care, homelessness, and/or mandatory family-centered systems of care services in their home

• High school diploma or equivalent required and Bachelor’s Degree in social work, psychology, public administration, or a related human services field preferred

• Previous leadership/management experience preferred

• +2 years of experience working in non-profit social service agencies required and experience working directly with at-risk youth preferred

• Flexible and a self-starter; multi-task while also being highly detail-oriented while meeting all deadlines

• Use effective communication and interpersonal skills that consistently respect children, adults, and their families

• Demonstrates the capability to learn and to practice teamwork; patient and compassionate

• Understands and respects the necessity for confidentiality

• Positive and calm presence in all situations

• Excellent written and verbal communication skills

• Outstanding organizational and planning skills

• Solid commitment to the principles of support and advocacy for foster and adoptive families

• Experience working with marginalized communities with a nuanced understanding of systemic oppressions

Compensation & Benefits  

• Compensation commensurate with experience

• Comprehensive benefits package including: 

• Highly-competitive health plan

• Health Reimbursement Account (HRA) with generous employer contribution

• Life insurance and long-term disability provided at no cost to employee

• Voluntary life and short-term disability options available

• 403(b) retirement plan with up to a 6% employer match

• Flexible Spending Account with medical expense and dependent care options

• Employee Assistance Program

• Generous paid time off and holidays

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members. 

Employee Name Printed: ___________________________ 

Employee Signature: _______________________________                Date: _________________