Community Coordinator

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation in an effort to enhance community safety and decrease recidivism.

The New York City Department of Probation is seeking to hire three (3) Community Coordinators in the Juvenile Operations (in 3 different Boroughs). The Community Coordinators will play a role in DOP’s efforts to provide a broad range of opportunities, resources and services to our probation clients in their local neighborhoods. The Community Coordinators will assist in the day to day operations of a Juvenile Office. Specific duties will include, but are not limited to:

- Greeting clients and members of the public upon their arrival at DOP offices, and responding to requests for information about DOP and its procedures.
- Responding to and/or directing telephone inquiries from DOP clients and the public including responding to requests for appointment scheduling, copies of case files and related materials, address changes and court inquiries.
- Performing routine office tasks which may include filing and locating records, case files and related materials creating, sorting and routing of supervision case folders, scanning/organizing various documents, digital photographing of probation clients and compilation of DP-30 reports.
- Arranging for language interpretation services for individuals who are unable to communicate effectively in English assisting with the completion of forms such as permission to travel and providing clients information on various community-based resources.
- Improving communication between DOP and its clients by assisting with information requests involving the case management and other automated office systems including: researching case status, fact-finding and transfer of cases, as well as: entering court events pertaining probation supervision, logging cases, generating case numbers and face sheets and entering violation of probation (VOP) information.
- Manage special projects and perform other related duties, as required.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.