Community Coordinator

This position will be at Interworks in Mount Airy, NC 

Job Description: Community Coordinator

Location: Mount Airy, NC
Employment Type: Full-Time
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Department: Office
Reports To: Melissa Hooker
Supervisory Responsibilities: None

Position Summary

The Community Coordinator plays a key role in the day-to-day operation of the coworking facility while providing exceptional customer service to a diverse community of members. This position is responsible for maintaining a welcoming, organized, and professional environment while supporting members, prospective members, vendors, and facility operations.

Key Responsibilities

• Oversee the daily operations of the coworking space.


• Manage building occupancy, maintenance, and general facility needs.


• Ensure kitchens, meeting rooms, workspaces, and shared areas are clean, organized, and inviting.


• Communicate with members regarding property, maintenance, and facility-related issues.


• Coordinate with members and third-party vendors to address maintenance and facility needs.


• Meet with prospective members, provide tours, and explain membership terms and agreements.


• Process membership agreements and assist with new member onboarding.


• Manage CRM software and ensure timely follow-up with prospective members.


• Handle administrative duties, including membership sign-ups, invoicing, and maintaining member databases.


• Coordinate outside vendors for services such as trash removal, maintenance, landscaping, security, and other facility needs.


• Respond to member requests and assist with their needs in a timely and professional manner.


• Order office and facility supplies and maintain inventory.


• Support team initiatives and complete additional duties as needed.

Qualifications

• Excellent communication and interpersonal skills.


• Strong customer service skills.


• Highly organized and detail-oriented.


• Excellent time management and ability to prioritize multiple tasks.


• Strong critical-thinking and problem-solving skills.


• Previous experience in community coordination, customer service, property management, or a related role preferred.


• Professional and welcoming demeanor.

Education

• High school diploma or equivalent required.


• Associate's or Bachelor's degree in Business Management or a related field preferred.

Physical Requirements

• Ability to sit for prolonged periods while working at a desk and computer.


• Ability to lift up to 15 pounds occasionally.

Work Environment

• Professional, clean, and welcoming coworking environment.


• Regular interaction with members, prospective members, vendors, and community partners.

Additional Information

The above statements describe the general nature and level of work performed in this position and are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Additional duties may be assigned as needed.

AREVO Group/Workforce Unlimited reserves the right to modify this job description and assign additional responsibilities as business needs require. This document does not constitute a contract of employment.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.