Community Engagement Specialist

Job Summary:  In conjunction with the administrative and development staff, the Community Engagement Specialist leads, manages, and evaluates the student enrollment process – from inquiry through admissions to assimilation into the school's culture. Along with process management, the position provides creative oversight, in keeping with the school's mission, to draw, enroll, and retain students.

Duties and Responsibilities:  

1) Assists parents in navigating the enrollment/registration process in the following ways:

     a) answering questions related to where to obtain uniforms

     b) answering questions about dates for the first day of school, times for orientation

     c) Partnering with the registration team to develop an admissions FAQ 

     d) assisting parents with questions about transportation and facilitating conversations between incoming parents and the transportation department to identify appropriate routes and/or request new routes if possible.

Communicate  choice options for students and their parents and provide information on curricula 

Conduct bi-annual qualitative surveys to determine student and parent perceptions of their

access to programs and opportunities within the school, and make adjustments as needed.

Provide information about our STEAM-based learning labs designed to encourage participation by historically underrepresented groups.

2) Leads the planning, scheduling, and implementation of parent information sessions (making sure that all materials and equipment are available and in place, developing checklists, providing sign-in sheet forms, collecting sign-in sheets, training campus staff on how to deliver the information sessions).

3) Assists the PEIMS/Registration department in following up with parents who have not submitted documentation required to complete enrollment

4) Leads the planning, scheduling, and implementation of new parent engagement (parent CREW meeting, ice cream social, follow-up calls, etc.)

5)  Collaborates with campus counselors to identify volunteers and volunteer opportunities. Provide targeted recruitment activities to reach as many potential students as possible, from many backgrounds, and generate diverse interest in its magnet schools.

6) Collaborates with marketing/communications and campus-based personnel to plan and implement strategic parent engagement events (Thanksgiving feast, spring parent social, back to school block party, various admissions events, etc.) and to communicate school information to a wide audience using local media, school webpages, and social media sites to reach a broad audience.

Creating and Printing information made available in multiple languages (English, Spanish, Vietnamese,Chinese,) to serve the needs of multicultural students and families.

7) Identifies, plans, and organizes recruitment events to maximize student enrollment and Managing the accepting student to the district magnet schools through a tiered admissions process.

8) Conducts exit interviews with withdrawing parents to improve student retention and identify organizational disconnects that may need to be addressed.

Education: Bachelor’s Degree preferred

Work Experience:  Three to five years of previous work experience

Competencies:

To perform the job successfully, the individual should demonstrate the following competencies to perform the essential functions of this position:

• Establishing and Maintaining Interpersonal Relationships - Developing and maintaining constructive and cooperative working relationships with others over time. 


• Communicating with Supervisors, Peers, Subordinates or Persons outside Organization -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Talking to others to convey information effectively.


• Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Using mathematics to solve problems. Analyzing information and evaluating results to choose the best solution and solve problems. The ability to choose the right mathematical methods or formulas to solve a problem. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Management of Material Resources – Operations Analysis. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. 


• Organizing, planning, and Prioritizing Work -- Identifying Objects, Actions, and Events. 


• Time Management -- Managing one's own time. Developing specific goals and plans to prioritize, organize, and accomplish your work.  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. 


• Estimating the Quantifiable Characteristics of Products, Events, or Information -- Estimating sizes, distances, and quantities; or determining the time, costs, resources, or materials needed to perform a work activity. 


• Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


• Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


• Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Service Oriented. Observing, receiving, and otherwise obtaining information from all relevant sources. Understanding written sentences and paragraphs in work related documents.

Equipment Used

• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. 


• Proficient in Microsoft Office Suite and database management;


• Experience working in a Google environment is preferred.

Working/Environmental Conditions/Mental Demands/Physical Demands:

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.  Ability to carry and/or lift less than 15 pounds.

PERFORMANCE EVALUATION: Job performance is evaluated according to policy provisions and contractual agreements adopted by The Rhodes School. The Rhodes School is an equal opportunity employer. This job description identifies general responsibilities and is not intended to be a complete list of all duties performed. This document is subject to change in response to student demographics, staffing factors, funding variables, modified operating procedures, program/curriculum changes, and unforeseen events.