Community Engagement Specialist - BILINGUAL (Spanish & English)

Community Engagement Specialist

The Community Engagement Specialist is responsible for overseeing a range of community relations, marketing, communications, and networking activities.

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  Responsible for developing community relations for Ser Familia’s activities and programs.


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  Oversees community engagement events internally and externally, including meetings, presentations to community organizations, service clubs, schools, churches etc. Help identify relevant community events and coordinate participation in these events.


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  Develops and maintains effective relationships with community and local government agencies.


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  Attend scheduled outreach and community events, canvass neighborhoods and businesses. Attend relevant community meetings, participate in relevant councils, roundtables and committees as requested by the Chief Executive


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  Conducting outreach with community members and leaders to identify potential clients based on different individual or group needs such as: emergency assistance, mental health needs, counseling, etc.


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  Conduct in-person or virtual outreach to businesses and service providers to share information about the services provided by Ser Familia, Inc.


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  Represent SFI at community events, meetings, health fairs and other public forums to increase community awareness of SFI mission and vision.


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  In charge of leading Ser Familia's efforts to recruit clients (participants) for the organization's programs.


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  Maintain relationships with collaborative partners and cultivate new


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  Actively reach out to community groups and organizations to explore partnership opportunities.


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  Contribute to communications, outreach, marketing, public relations and media relations activities as required.


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  Perform other duties and responsibilities as

Minimum Qualifications Required

• Bachelor’s degree from an accredited College or University in Marketing, Social Work, Communications etc or equivalent in experience providing Case Management or outreach for a Nonprofit organization or business providing community services.


• Strong interpersonal skills with the ability to communicate effectively with people from diverse backgrounds.


• Wiling to commute to different areas within or outside the county. Occasional traveling out of state may be required.


• Willing to work extended hours when needed to attend events, fairs and other related activities.


• Proficient computer skills: MS Word, Salesforce and presentation software.


• Fully Bilingual; Spanish & English (Verbal, Read and Written)


• Valid driver’s license. (Required)