Community Health Worker

Introduction to the Company

Home & Health Care Management is the oldest home health care agency in Northern California. Our agency specializes in delivering comprehensive in-home care and case management for older adults, children, and those living with disabilities across many counties. We use a matrix of Medi-Cal, Medicare and targeted health programs to find solutions that work for our clients.

Overview of the Role

You will be part of the Enhanced Care Management and Community Health Outreach Work program (CHOW). The Community Health Worker/Care Manager is a trusted member of the community who serves as a link between health, social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. You will work with the program team comprised of community health workers, care managers, clerical support, and program managers/supervisors to deliver services.

Who You Are

You can work in the community for face-to-face and telehealth/phone contact visits with clients. You have excellent communication and basic knowledge of the geographic community, knowledge of available support and services within the community, and an ability to research services that may be available to your caseload.

Responsibilities

• Provide service benefits through regular face to face contact with participants


• Make outreach calls to participants for enrollment in the ECM and CHOW programs, and conduct screening and assessments


• Provide health education services and address barriers to physical and mental healthcare, including providing information or instruction on health topics.


• Help participants navigate health services by providing information, training, referrals, encouragement and the facilitation of appropriate preventive services.


• Serve as a cultural liaison to create a plan of care, as part of a health care team.


• Assisting participants in enrolling or maintaining government or other assistance programs related to improving health.


• Provide individual member support and advocacy by assisting a member to prevent onset or exacerbation of health conditions or prevent injury or violence.


• Ensure timely billing for services and accurate documentation.

Essential Requirements

• High school diploma or higher education


• Skilled in operating a personal computer utilizing a variety of standard software


• Excellent organizational skills


• Ability to work independently and as a member of a multidisciplinary team


• Valid California Driver’s License and eligible to be insured under our liability policy with a clean DMV report


• Your own vehicle and proof of current auto insurance


• CPR certificate required within 30 days of hire

Preferred Skills and Knowledge 

• Experience in CHW services and knowledge of Social Determinants of Health, health prevention and chronic health conditions.


• Bilingual skills are preferred, especially in languages such as Ukrainian, Russian, Spanish, or Hmong.


• Education in social work or a related field such as gerontology, sociology, public health or psychology.


• Medical knowledge acquired through experience or education.

Schedule:

This is a full-time position, 40 hours per week, from Monday through Friday from 8am to 5pm with an hour for lunch. No weekend work.

Location and Service Region:

This is not a remote role and requires you to work in our Chico office.

You will need your own car and be able to travel to clients’ homes. You will be traveling Chico and surrounding areas, such as Butte, Tehama, Shasta, Glenn, Colusa and Yuba counties. 

PPE (Personal Protective Equipment) is provided to all employees.

Transporting clients with personal vehicle is prohibited.

Physical Requirements:

Offer is conditional upon successfully passing a medical exam that tests amongst other things the ability to move, visual acuity, and hearing acuity. Physical requirements for this role specifically include:

• Sits, stands, bends, lifts, walks, and moves intermittently during working hours


• Able to lift to 35 pounds without assistance


• Able to drive intermittently

Compensation:

Pay range is $21 to $25 per hour. Exact compensation is based on skills and experience.

Benefits

• You will be reimbursed for the mileage you travel from the office to participant’s homes.


• You will receive a monthly phone stipend.


• On the first of the month following 2 months of employment you will be eligible for health insurance, dental insurance, vision insurance, life insurance, long term disability insurance as well as Flexible Spending Account (FSA).


• We offer 401(k) matching up to 4% after 1 year of employment and 1,000 hours worked.

Leave accrues starting on your first day of employment, and you can take paid vacation, sick and holiday leave after 90 days.

If you have an interest in joining our amazing team, we would like to hear from you!

Click here to apply online.

You can also download the application packet located at www.homeandhealthcaremgmt.com and fax completed applications to 530-487-8585 or mail to us at 1398 Ridgewood Dr., Chico, CA 95973, Attention: HR Department.