Location Address:

401 San Mateo Blvd SE Albuquerque, NM 87108-2921

Compensation Pay Range:

Minimum Offer $17.46 Maximum Offer $25.96

Summary:

Build Your Career. Make a Difference.
We are seeking a dedicated Community Health Worker (CHW) who provides patient centered support in the ambulatory care setting under indirect supervision. In this role, you will collaborate with Care Managers, Medical Providers, and the broader health care team to deliver high quality support aligned with established standards of care. You will also connect patients to community based programs that enhance their health, well being, and access to essential services through education, coordination, and resource navigation.

How you grow, learn and thrive matters here.
• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the  New Mexico Higher Education Department 
• EPIC electronic charting system

Type of Opportunity: Full time FTE: 1.00 Job Exempt: No Work Shift: Days (United States of America)

Responsibilities:

As a Community Health Worker, you will play a vital role in supporting patients, strengthening care coordination, and addressing social determinants of health. This position requires a compassionate, resourceful, and community‑focused individual who can build strong relationships, empower patients, and serve as a knowledgeable resource for both patients and the care team.

• Participate in presentations to clinics and hospital staff.
• Seek and complete training opportunities related to CHW specialty areas and/or CHW Core Competency training to build subject‑matter expertise.
• Co‑facilitate health and wellness classes, workshops, and trainings.
• Assist with orientation and mentoring of new team members.
• Participate in local, regional, or state community health worker events and meetings.
• Screen patients for social determinants of health and connect them to appropriate community resources.
• Use motivational interviewing and other engagement techniques to support patient and family self‑management.
• Act as an advocate for patients and families.
• Educate patients, families, providers, and care team members on social determinants of health.
• Build relationships with internal and external stakeholders, including CHWs and peers, to support community health improvement.
• Continuously expand knowledge of community resources and available services.
• Facilitate patient access to community resources, including social service agencies, and assist with completing applications.
• When applicable, initiate closed‑loop referrals for eligible programs.
• Work collaboratively and effectively within a team, establishing positive, supportive relationships with participants and providing feedback to team members.
• Build and maintain positive working relationships with clients, providers, case managers, social workers, agency representatives, supervisors, and office staff from diverse cultural and socioeconomic backgrounds.
• Work to reduce cultural and socioeconomic barriers between clients and institutions.
• Perform other functions as required.

Qualifications:

• High school diploma or GED equivalent
• One year of experience preferred interacting with community members or in community/public health services.
• CHW Certification required as training is available.
• Must be able to speak language of the population served.

Working Conditions

• Comfortable working in an Emergency Department and/or clinical setting, including Behavioral Health.
• Can work in both clinical and community-based settings, including clients' homes

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services