Community Health Worker | Comprehensive Care and Community Services

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Salary Range: $20.50 - $33.00

Union Position:

No

Department Details

The Comprehensive Care and Community Services team manages care in the community setting within 30 miles of Sioux Falls. The team serves patients with complex medical needs and social drivers of health. The team works collaboratively to provide care management services, eliminate barriers to care, empower individuals to engage in their own care, provide resources, and bridge the individual to established health care teams and social service support.

Summary

The Community Health Worker (CHW) will serve as a member of the Comprehensive Care and Community Service team, and as a bridge between under-served communities and the health and social service systems.

Job Description

As a non-clinical role, the CHW works within the Comprehensive Care and Community Services Team, which delivers a team approach to chronic disease self-management and addressing social drivers of health for those served. Provide information and assistance to help patients navigate a complex health and human services system. Strong advocacy and raising awareness of individual and community health needs are necessary for efficient and culturally sensitive work.

Must strive to build capacity for access to services and community engagement. Strong communication skills from a non-judgmental perspective will be necessary to engage patients in their own care, articulate clearly and effectively when advocating for patients and community groups, and assist members in understanding and effectively navigating complex health systems. Effective active listening skills are essential. Actively engage in relationship building and work from a team-based perspective.

Collaborate on goal setting and care planning within an inter-professional team context. Strong organization skills and the ability to anticipate future planning needs is required. Effective coordination skills are necessary in facilitating appointment attendance and individual plans of care. Serves as a point person for issues and related solutions while maintaining appropriate boundaries.

Hold knowledge and experience of ethnic and cultural populations, government partners, community stakeholders, and other organizations. Model effective problem solving skills to empower patients to take an active role in their health care. Must have a thorough understanding of self-efficacy theory and its application when working with others who have chronic disease. Embrace cultural sensitivity when seeking information and working with others.

Documents completion of assigned activities and support of community members as required. Provide services under supervision as directed by state or other regulatory requirements. Strictly adhere to the scope of their duties and will not give medical advice under any circumstance, consulting with clinical team as needed. Strong adherence to all patient privacy laws in health care settings and the community is essential.

Qualifications

High school diploma or equivalent required. College courses strongly preferred but not required.

Preferred qualifications include a minimum of three years of ambulatory care experience, experience in community outreach, and/or working knowledge of various integrated systems of care in the community. Personal experience living with a chronic health condition is preferred.

Motivational Interviewing skills are required with training, to be completed within six months of hire.

Proof of certificate from a Community Health Worker program is required upon hire or within six months.

Must have a valid driver’s license.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected].