Community Health Worker, Housing Lead [Internal Applicants Only]

FLSA Status: Full-time, Non-Exempt

Compensation: $28.00-$38.69 per hour

Post Date: January 29, 2026

Close Date: February 6, 2026

To apply for this position: Please submit a resume and cover letter. Your resume will not be considered if a cover letter is not included. 

POSITION PURPOSE & SCOPE

Under the supervision of the Program Manager, the Community Health Worker (CHW), Housing Lead provides essential housing support services and case management to individuals experiencing homelessness or at risk of homelessness. This role is central to coordinating client-centered care, directly supporting clients in housing transition and tenancy sustainability, while also serving as a housing resource for Community Health Workers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client Case Management

• Carry an active caseload, providing ongoing support and housing-related services.
• Offer individual housing transition services, including in-person meetings with clients and thorough documentation of all activities.
• Conduct tenant screenings and assessments to identify housing preferences, barriers, and tenancy needs.
• Develop individualized housing support plans tailored to client needs, addressing barriers and establishing goals for stable housing.
• Guide clients through the housing application process, including landlord communications, documentation gathering, and financial resource assistance.
• Provide early intervention for behaviors that may jeopardize housing, such as late rent payments and lease compliance issues.
• Establish housing crisis plans that outline steps to maintain or regain housing stability.

CHW Support and Housing Consultation

• Act as a housing resource to general CHWs, offering guidance on tenant support strategies and housing resources.
• Hold weekly office hours (approximately 6-8 hours) for CHWs needing assistance with housing-related client situations.
• Participate in SSF case conferences and special cohort meetings as needed (2-3 hours per week).
• Collaborate with the PM to develop and refine a housing training curriculum, ensuring CHWs are well-prepared to support housing-related client needs.

Policy Development and Confidentiality

• Develop and maintain policies and procedures on housing topics such as eligibility, lease agreements, and housing retention.
• Ensure strict adherence to client confidentiality requirements.

General Requirements

• Maintain an active driver’s license in good standing and provide proof of insurance.
• Regular attendance and adherence to scheduled hours.
• Perform other duties as assigned by the PM.

JOB RELATIONSHIPS

1. Responsible to: Project Manager
2. Interrelationships: Senior management including Directors, project managers, CEO, project managers and co-workers.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory duties.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: Bachelor’s Degree in social work or other related field required; or at least four years of experience working in a health, nonprofit or social services field; or equivalent combination of education and experience. HMIS experience required. Substance Use Disorder (SUD) experience preferred. Shared experiences with potential clients, including histories of incarceration, homelessness, mental illness, alcohol/drug use disorder, etc. and experience navigating associated service delivery systems.

CERTIFICATES, LICENSES, REGISTRATIONS: A current CA Class C Driver’s License, proof of auto insurance are required and a clean driving record. Must have reliable transportation and be able to travel within Sacramento County and surrounding counties.

OTHER QUALIFICATIONS: Must complete a criminal background check. All Community HealthWorks employees must be fully vaccinated against COVID-19, unless a medical or religious exemption is approved.

PHYSICAL AND EMOTIONAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability. While performing the duties of this job, the employee is frequently required to walk; be mobile by moving oneself from place to place quickly and easily. The employee is, occasionally required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, and frequently talk or hear; operate a computer keyboard; able to complete all forms of personal writing; make and receive telephone calls; use copier, printer and or fax machine. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee will be:

1. Subject to outside environmental conditions while conducting various levels of outreach to people experiencing homelessness.
2. In addition to working in a typical office environment, the health worker will be required to work in areas inhabited by people experiencing homelessness, to include working in unclean and hazardous environments such as shelters, home visits, homeless encampments, and community clinics, and dealing with challenging individuals.
3. Involved with clients, health provider personnel, government agencies (e.g. City of Sacramento, Department of Human Assistance, Department of Health and Human Services, Covered California, Department of Motor Vehicles, Social Security Administration, etc.), health provider personnel, community based organizations and partners under all conditions and circumstances.
4. Subject to hostile and emotionally upset clients, family members, personnel and pets.
5. Communicates with co-workers, health provider personnel, government agencies, community based organizations and partners.
6. Works beyond normal working hours, and in other positions temporarily when necessary.
7. Maintains a liaison with the client, their family, support personnel, etc., to adequately plan for the client’s care.
8. Maintains and participates in all job related training, certifications and renewals such as Mental Health First Aid and Motivational Interviewing.

POSITION TYPE AND EXPECTED HOURS OF WORK This is a non-exempt, full-time position. Days and hours of work are Monday through Friday between the hours of 7:30 a.m. to 5 p.m. and are subject to change based on the program needs. Weekend work is generally not required but may be necessary during our annual fundraising event or in rare circumstances as job duties demand.