Community Management Team Lead (ORM Team)

Community Management Team Lead (ORM Team)

Marketing

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Remote: MA, United States
Hi there!
We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don’t miss your chance.
This is our

Community ManagementTeam Lead

role for idea generators, planning geniuses, and natural-born analysts.
Own, develop, and execute Semrush’s community strategy that aligns with the company’s business goals.
Facilitate community campaigns, initiatives, and experiments; identify new opportunities for community engagement.
Work with community managers to improve the quality of the brand’s communication with our community continually.
Supervise community growth and optimize its engagement.
Be a point of escalation for Community Managers and organize the team in online reputation cases.
Build and maintain relationships with the company’s various departments and support them with communication strategies for their products and launches.
Lead the Community Team and provide hands-on support with the team’s daily tasks.
Motivate, coach, and inspire the Community Team to achieve our team goals.
Work with the Head of Social & Community to upskill the community team and support their continued development.

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