Community Manager

Description

For over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, and luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within.

We also offer a competitive benefits package, including health, dental, and vision insurance, a 401(k) retirement plan, and paid time off.

We are currently seeking a full-time Community Manager to join our team. The Community Manager is responsible for managing the community in an efficient and profitable manner and creating the greatest possible satisfaction and well-being of its associates and residents, consistent with the goals and objectives of the company and owners.

Responsibilities and Duties

• Create community sales goals and motivate and direct the leasing team to achieve those goals.
• Execution of sales, marketing, and operational activities that achieve budgeted occupancy and customer retention goals
• Manage the financial performance of the property
• Develop, implement, and/ or monitor programs to maximize revenue, control expenses, and improve customer satisfaction within the community
• Implement and execute processes with the leasing renewals, move-ins, transfers, move-outs, and resident satisfaction.
• Maintaining expert-level competitive marketplace intelligence
• Plan and execute resident activities and events under our lifestyle programming
• Inspire the professional growth and development of all team members
• Collaborate and implement pricing strategies with the Leasing and Revenue Director

Requirements

Skills

• 2 years of Residential Management Experience
• 2-3 years experience managing people in a customer service-oriented environment
• Microsoft Office skills.
• Knowledge of Yardi is preferred.
• Lease-up experience is preferred

Education

• Bachelor’s degree preferred.
• High school diploma or equivalency