Community Manager

Description

ACC Management Group, Inc. is seeking a highly motivated and experienced Community Manager to oversee the lease-up of a brand-new multi-family/senior mixed property consisting of 245 units across 4 buildings. The ideal candidate will excel in a fast-paced, goal-oriented environment and demonstrate exceptional customer service skills.

ACC offers competitive salary, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities! 

Key Responsibilities:

- Manage the leasing process for the new property, ensuring high occupancy rates.

- Develop and implement marketing strategies to attract potential residents.

- Provide outstanding customer service to current and prospective residents.

- Coordinate property tours and respond to inquiries in a timely manner.

- Maintain knowledge of local market trends and competitor properties.

- Ensure compliance with all applicable regulations, including Section 42 and Project Based Section 8, as needed.

- Collaborate with maintenance and administrative staff to ensure property standards are met.

- Prepare reports on leasing activity and property performance.

Skills and Qualifications:

- Proven experience in property management or leasing, preferably in multi-family or senior housing.

- Strong customer service and communication skills.

- Ability to thrive in a fast-paced and dynamic work environment.

- Knowledge of leasing regulations and compliance (Section 42 and Project Based Section 8 preferred).

- Excellent organizational and time management skills.

- Flexibility to work some weekends and evenings during the initial lease-up period.

We offer a competitive salary and benefits package. If you are passionate about community management and ready to take on a new challenge, we encourage you to apply!

Requirements

Knowledge, Skill & Ability Requirements

• High School diploma or equivalent required.
• 1-2 years of property management or industry related experience required.
• Knowledge of project-based section 8 or section 42 experience a plus.
• Knowledge of fair housing laws a plus.
• Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
• Experience with Onesite software is a plus.
• Must be able to physically inspect the properties.
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and availability for later hours or Saturdays as needed.
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift to but not limited to 25 pounds unassisted and as needed.

Supervisory Responsibility

This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc.

Physical Demands

The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.

Travel

Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.

ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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