Community Manager

Description

ACC Management Group is seeking an experienced Community Manager to oversee four properties in the Jefferson, Whitewater, and Fort Atkinson areas. The ideal candidate will possess a strong background in affordable housing management, specifically with Section 8 and Section 42 programs. This role requires exceptional organizational and customer service skills to ensure the smooth operation of the properties and satisfaction of residents.

ACC offers competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities!  

Key Responsibilities:

- Oversee daily operations of multiple properties, ensuring compliance with all regulations and policies.

- Manage resident relations, addressing concerns and fostering a positive community environment.

- Coordinate maintenance and repair activities to ensure properties are well-maintained.

- Prepare and manage budgets, financial reports, and property performance metrics.

- Implement marketing strategies to attract and retain residents.

- Conduct regular property inspections to ensure quality standards are met.

Required Skills:

- Proven experience in property management, particularly in affordable housing.

- Strong knowledge of Section 8 and Section 42 housing programs.

- Excellent organizational and multitasking abilities.

- Outstanding customer service and communication skills.

- Proficient in property management software and Microsoft Office Suite.

- Ability to work independently and as part of a team.

ACC Management Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

Requirements

Knowledge, Skill & Ability Requirements

• High School diploma or equivalent required.
• 1-2 years of property management or industry related experience required.
• Knowledge of project-based section 8 or section 42 experience a plus.
• Knowledge of fair housing laws a plus.
• Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
• Experience with Onesite software is a plus.
• Must be able to physically inspect the properties.
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and availability for later hours or Saturdays as needed.
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift to but not limited to 25 pounds unassisted and as needed.

Supervisory Responsibility

This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc.

Physical Demands

The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.

Travel

Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.

ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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