Community Manager

Community Manager

Location: UK or Europe (CET-friendly time zone)
Department: Media
Reports to: Head of Media

🌍 Who We Are

At NEXT.io we are a global media and conference powerhouse in the iGaming sector. With a vision to become the most influential brand in iGaming, we deliver trusted news, insightful content, market-leading events, and unparalleled networking opportunities.

📰 About the Role

We are seeking a Community Manager to build and manage the NEXT.io community across digital and physical channels. You will be responsible for turning our existing WhatsApp and Telegram groups into a unified, thriving platform (such as Discord, Heartbeat, or an alternative), creating meaningful engagement opportunities for iGaming professionals. 

In addition to managing day-to-day conversations and member experience online, you will help facilitate small-scale offline activations such as run clubs and networking meetups, and ensure the community becomes the official networking space around our flagship events in New York, Valletta, and Retreats. You’ll work closely with our Marketing, Events, and Media teams to drive growth, integrate content, and deliver value to members and partners. 

Key Responsibilities 

Community platform management 

• Launch and manage a unified community platform (e.g. Discord, Heartbeat, or alternative) 

• Migrate and consolidate existing groups (WhatsApp, Telegram) into a cohesive hub 

• Manage day-to-day moderation, onboarding, and community experience 

Engagement and programming 

• Spark authentic conversations and connections among iGaming professionals 

• Plan and run regular community programming such as polls, AMAs, and discussions 

• Deliver event-related engagement before, during, and after NEXT.io summits and retreats 

Offline activations 

• Support and organise small-scale community meetups, run clubs, and social gatherings, particularly in Malta 

Collaboration 

• Work with Marketing to grow membership and drive visibility 

• Partner with Events to ensure seamless community integration with live conferences and retreats 

• Collaborate with Media to seed content (news, podcasts, spotlights, research) into community channels 

Continuous improvement 

• Track engagement and retention metrics (MAU, NPS, time-to-first-post) 

• Gather feedback and implement new features, formats, and workflows 

• Contribute to community playbooks and scalable processes 

Requirements 

• 2–4+ years of community management experience (online groups, professional networks, or events) 

• Strong communication and facilitation skills; able to drive authentic engagement 

• Experience managing platforms such as Discord, Heartbeat, Telegram, or similar 

• Organised and process-driven; comfortable with moderation and community guidelines 

• Based in Malta (preferred) or Europe with CET-friendly hours 

• Commitment to member trust, safety, and integrity 

Nice to Have 

• Experience in B2B or iGaming communities 

• Familiarity with CRM systems (e.g. HubSpot) and marketing automation 

• Comfort hosting live sessions (online or on-stage at events) 

• Knowledge of SEO and digital content distribution 

• Experience developing sponsored community activations or partnerships 

What’s in it for you? 

• Lead the creation of NEXT.io’s global iGaming community platform 

• Play a central role in connecting operators, suppliers, affiliates, and regulators year-round 

• Opportunity to design and run community programs, both digital and offline 

• Collaborate across Marketing, Events, and Media teams in a fast-growing, international environment 

• Private health insurance after probation. (For full time employees)

• Employee Assistance Programme: support for mental health, finances, legal advice and more (also available for your family). (For full time employees)

• Retail discounts platform. (For full time employees)

• Flexible working hours and remote-friendly setup


• For Malta-based employees: access to our HQ office, snacks, coffee, and team socials. 

🚀 Why Join Us?

At NEXT.io, you’ll never be just another name on the team list. You’ll be joining a fast-growing, ambitious team where your work has real visibility and impact. We value curiosity, initiative, and collaboration  and we’ll give you the space to learn, grow, and shape your career while contributing to the future of the iGaming industry.

📩 Apply now and let’s grow together at NEXT.io!