Community Manager

In this role, you will be primarily responsible for managing a portfolio of Homeowner Association communities and providing exceptional customer service. This includes utilizing your comprehensive knowledge of Covenants, Conditions, and Restrictions (CC&R’s) and management contracts to ensure effective community management.

Position Responsibilities:

• Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations, Indian and federal statutes; Partners with AAM’s Management Team to ensure compliance.


• Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM.


• Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.


• Solicit, negotiate and execute contracts for Association vendors and service providers.


• Prepare and submit bid specs and work orders to vendors/service providers, as needed.


• Plan, budget, advertise, execute and attend Association events with Boards/Committees' approval.


• Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.


• Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve any discrepancies in reports.


• Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data.


• Review, modify, code and approve Association invoices.


• Schedule, organize, and facilitate Board of Directors meetings and other special meetings by providing leadership and professional guidance.


• Interview, hire, and supervise vendors, as needed.  Terminate employment relationships when required.


• Perform other duties as directed.

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.


• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.


• High attention to detail.


• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.


• Exceptional organization and tracking skills.


• Ability to function efficiently in a high volume, fast-paced environment.

Physical Demands & Work Environment:

• Sitting in an office setting utilizing a computer and other office equipment.


• May be required to lift boxes, fill paper trays, and other minor physical office related tasks.


• Utilizing personal automobile for commuting to and from assigned communities.


• Walking and/or driving throughout communities to inspect common areas and other job responsibilities per the management contract.


• Sitting and standing for moderate periods of time.