Community Manager - Elan Encinitas Terrace

What you’ll do - Includes but are not limited to:

Leadership

• Hire, train, and evaluate on-site staff while fostering a supportive work environment.


• Provide clear guidance and tools for the team to excel in their roles.


• Address and resolve employee and operational concerns promptly and professionally.

Administrative

• Develop a cohesive on-site team that reflects the organization's professionalism and quality.


• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.


• Enforce move-in/move-out protocols, including comprehensive inspections.


• Ensure timely submission of payroll and maintain accurate records.

Financial Management

• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws.


• Complete daily bank deposits and maintain compliance with accounting procedures.


• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations. 

Marketing and Leasing

• Promote available units through approved advertising platforms and in-person showings.


• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.


• Analyze market trends to adjust pricing and marketing strategies as needed.


• Support resident retention efforts through timely renewals and community engagement activities.

Resident and Community Relations

• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.


• Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.


• Maintain a safe, well-maintained community and uphold resident satisfaction.

Compliance

• Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards.


• Regularly review and update policies and procedures to reflect legal and operational requirements.

Qualifications and Education:

• A college degree or related coursework is preferred.


• Minimum of two years of property management experience required.


• Proficiency in Microsoft Office (Word, Excel) and property management software.


• Strong problem-solving, leadership, and customer service skills.


• Ability to maintain confidentiality, professionalism, and neutrality in all interactions.


• Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.

Who you are:

• Focused with high attention to detail


• Curious and proactive


• Growth-oriented and well-organized


• Disciplined and self sufficient


• A strong communicator


• Tech savvy

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.


• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.


• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.


• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.


• Work Model – Strong support for a  work-life balance while keeping you connected and engaged.


• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.