Community Manager - New York

Who We Are

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.

About the Role

We’re hiring a Community Manager to help grow Picnic’s presence in New York. This is a dynamic and hands-on role ideal for someone early in their career who loves connecting with people, building partnerships, and bringing energy to local marketing initiatives.

As a Community Manager, you’ll be at the center of it all—engaging with customers, supporting restaurant partners, and running grassroots campaigns to drive awareness and adoption. You’ll be the local face of Picnic and play a key role in shaping our presence in the city.

What You’ll Do

• Customer Engagement: Be the point of contact for companies and employees using Picnic. Ensure a smooth experience and help drive repeat usage.


• Local Marketing: Plan and execute grassroots marketing—flyering, pop-ups, sampling, events, and whatever else you dream up to make Picnic known in your city.


• Content & Social: Help shape the local brand voice and content if you're creatively inclined.


• Restaurant Partnerships: Build strong relationships with our local restaurant partners - check in regularly, gather feedback, and ensure they’re set up for success.

Requirements

• Recent grad from a top university


• You’ve organized events before (college clubs, campus events, non-profits, etc.).


• You’re a natural connector-warm, confident, and great at building relationships.


• Highly organized and able to juggle multiple projects at once.


• Comfortable with data (Google Sheets, dashboards) and making decisions from it.


• You’re excited about startups, food, and bringing people together.

What Else You Need to Know

This is a full-time, in-person role based in our New York office. Being on the ground is key to connecting with our partners and communities, and delivering a high-quality local experience. We move fast, work collaboratively, and are always looking for people who want to grow with us.