Community Operations and Leasing Manager

Vie Management is seeking a Community Operations & Leasing Manager to lead leasing performance while supporting day-to-day community operations across a portfolio of Washington DC communities, including rent-controlled property.

This role is ideal for a sales-driven, creative leasing professional who understands how strong operations, compliance, and resident experience directly impact leasing success. The Community Operations & Leasing Manager will drive traffic, close leases, ensure compliance with DC rent control regulations, and collaborate closely with operations and maintenance teams.

Key Responsibilities

Leasing & Sales Performance

• Drive leasing traffic, occupancy, and revenue through proactive sales strategies


• Conduct engaging tours and effectively close prospective residents


• Build and maintain strong relationships with prospects and residents


• Track leasing activity, traffic, and conversion metrics


• Support renewal efforts through proactive communication

Community Operations & Collaboration

• Partner with maintenance and operations teams to ensure units are rent-ready


• Conduct regular community walks to assess unit readiness and overall presentation


• Communicate operational timelines clearly to support leasing expectations


• Understand building operations to confidently answer prospect and resident questions

Rent Control, Compliance & Administration

• Maintain working knowledge of Washington, DC rent control regulations and Fair Housing laws


• Prepare and manage leases, renewals, rent increase notices, and required resident communications


• Ensure leasing activity complies with local regulations and company policies


• Maintain accurate leasing files, reports, and resident records

Marketing & Community Engagement

• Collaborate with Marketing on leasing campaigns and promotional efforts


• Participate in resident events and outreach initiatives


• Assist with creative leasing strategies to stand out in a competitive market

Leadership & Professional Standards

• Lead by example with professionalism, urgency, and customer focus


• Support and mentor leasing team members as needed


• Maintain a solutions-oriented approach to challenges and resident concerns

Qualifications

• 3–5 years of experience in leasing, property management, or residential sales


• Experience working in a rent-controlled or regulated housing environment (DC preferred)


• Proven sales and closing experience


• Strong understanding of community or building operations


• Excellent communication, organization, and time-management skills


• Proficiency with property management software (Entrata preferred)


• Experience with Microsoft Office (Word, Excel, PowerPoint)

What We’re Looking For

• Sales-minded and results-driven


• Creative, confident, and relationship-focused


• Organized and detail-oriented


• Comfortable balancing leasing goals with operational requirements


• Thrives in a fast-paced, team-oriented environment

Why Vie Management

At Vie Management, we value innovation, collaboration, and individuality. We foster a diverse, inclusive workplace where employees are empowered to bring ideas forward, take ownership of their work, and grow professionally while creating exceptional living experiences for our residents.