Community Outreach Coordinator

Health Link Home Health & Hospice
San Francisco Bay Area | Full-Time

For close to two decades, Health Link Home Health and Hospice has been committed to providing exceptional healthcare services to patients across the Bay Area, all in the comfort of their homes. As a family-owned organization, we pride ourselves on reliability, responsiveness, and strong community relationships.

We are looking for a dependable, people-friendly Community Outreach Coordinator to support our marketing and community presence. This is an entry-level role designed for someone who enjoys being out in the field, building familiarity with people and locations, and acting as a friendly point of connection between our organization and the community.
This role is ideal for someone early in their career who wants exposure to healthcare, marketing, and relationship management — without needing prior industry experience.

About the Role
Your job is to ensure our partners know who we are, feel supported, and know who to contact when questions or concerns arise.
You are not responsible for closing sales or managing contracts — your role is to build visibility, maintain positive presence, deliver materials, gather feedback, and escalate anything important back to leadership.
You will work closely with our Community Liaison Team and Director of Business Development.

Responsibilities

• Visit hospitals, clinics, senior communities, and community partners to maintain visibility and positive relationships


• Drop off marketing materials, updates, flyers, and small promotional items


• Ensure community partners know who we are and how to reach us


• Serve as a friendly point of contact for basic questions and direct more complex requests or issues to leadership


• Identify potential concerns, feedback, or service issues and escalate quickly to Director of Business Development


• Track visits, notes, and follow-ups in a simple CRM or tracking system


• Assist with light administrative marketing tasks (organizing materials, scheduling drop-offs, updating contact lists)


• Support community events and occasional meetings


• Maintain professional communication, punctuality, and responsiveness


• Keep a reliable schedule and communicate clearly with the team

This role requires driving and in-person visits throughout the San Francisco and the Peninsula.

What We’re Looking For

• Strong communication and people skills


• Reliable, organized, and self-motivated


• Comfortable speaking with healthcare staff and professionals


• Professional appearance and demeanor


• Ability to follow direction and execute consistently


• Comfortable using basic technology (email, calendar, CRM, Google Maps)


• Valid driver’s license and reliable transportation


• Healthcare experience is a plus — but not required

We are happy to train the right person with the right attitude.

Why Health Link
Health Link has been a trusted community partner for nearly 21 years, but we continue to grow and evolve. This role offers exposure to healthcare operations, marketing, and relationship management while working with a supportive team.
If you are dependable, positive, and enjoy being out in the community — we’d love to meet you.

Benefits

• Health Insurance


• Dental Insurance


• Vision Insurance


• Life Insurance


• 401(k)


• 401(k) Matching