Community Outreach Coordinator

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The purpose of this position is to develop, coordinate, and strengthen community engagement efforts for The Salvation Army Chico Corps. This position will support the recruitment, coordination, and retention of volunteers and interns, while building relationships with community partners and donors. The Community Outreach Coordinator assists in promoting programs through outreach events and communication and provides administrative and logistical support for volunteer and seasonal initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assists Corps Officers in planning and executing all events where volunteers are involved.


2. Participate in the events, public relations and volunteer committees of the Advisory Board.


3. Assist in compiling and distributing quarterly newsletter for donors.


4. Support ongoing communication and engagement with volunteers, including follow-ups and coordination.


5. Assist Captains in expressing gratitude by coordinating birthday cards and thank-you letters for Advisory Board members and volunteers.


6. Maintain volunteer personnel data format according to Salvation Army standards.


7. Conduct volunteer on-boarding orientation program, including PTM training.


8. Work with Corps Officers and staff to evaluate and fill volunteer needs.


9. Plan and execute quarterly Volunteer Recognition events.


10. Assist in recruiting and retaining interns, and identify opportunities to expand and replenish internship programs as needed.


11. Identify and participate in community outreach opportunities such as community fairs, Thursday Market, Christmas Preview, and other public events.


12. Represent The Salvation Army by sharing the mission, programs, and impact within the community.


13. Promote volunteer opportunities and increase community awareness of services.


14. Provide social media support, including special shoutouts and recognition posts for volunteer groups.


15. Promote volunteer appreciation through digital platforms and communication channels.


16. Assist in maintaining positive relationships with volunteers, community partners, and supporters through consistent communication and recognition efforts.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS:

1. Associates degree in a related field or two year’s work experience in a related field preferred.


2. High Level of confidentiality.


3. Highly organized and ability to maintain file systems.


4. Excellent written and verbal communication skills.


5. Ability to work with diverse communities.


6. Ability to work independently and as part of a team.


7. Must have excellent organizational skills including multitasking, time management, attention to detail, and ability to multi-task and prioritize in a fast-paced environment.


8. Must be proficient in computer programs such as Microsoft Office (including Word, Excel, PowerPoint, Access and Publisher) electronic mail.


9. Must demonstrate good judgment and act in a professional manner.

CERTIFICATES, LICENSES, REGISTRATIONS

1. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle


2. Must be 21 years or older.


3. Complete The Salvation Army vehicle course training.

PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis


2. Ability to grasp, push, and/or pull objects


3. Ability to reach overhead


4. Ability to operate telephone


5. Ability to lift up to 25 lbs. for administrative positions


6. Ability to operate a computer


7. Ability to process written, visual, and/or verbal information


8. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship