Community Outreach Coordinator - Seattle, WA

Job Type: Full-time;
Salary: $21.00-$23.00 dependent on location, experience, and tenure.

Who We Are:

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You’ve come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices.

Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,000 providers throughout our 17 locations, and we are continuing to grow!

 We encourage you to apply if you have had customer service experience in ANY fast-paced industry!

As a Partnership Outreach Coordinator at Mindful Support Services, you’ll be a key driver of our mission to expand access to quality mental healthcare across multiple states. This role is all about building meaningful relationships—with referral partners, providers, and clients—and creating sustainable networks that support growth and care continuity. If you thrive in a fast-paced, people-centered environment and enjoy solving complex challenges with creativity and empathy, this role is for you.   

Responsibilities: 

• Identify, engage, and maintain relationships with potential community partners to help generate client referrals while providing exceptional relationship management and follow-through.  

• Strengthen relationships with partners through ongoing communication, engagement, and collaboration on continued care for shared referrals.  

• Collaborate across multiple teams to support with community partnership events and outreach, client scheduling, and process improvement. 

• Oversee client referrals for across multiple states and process a high volume of inbound and outbound scheduling requests.  

• Become an expert in all aspects of each state we operate in, including individual providers, client demand, and the local mental health market landscape.  

• Provide excellent customer service over the phone and via email to clients, providers, and community partners by responding to all inquiries in a timely manner.  

Who We Hire: 

• Customer Service Experience: 2+ years of experience in a fast-paced support or outreach role. 

• Strategic Communication: Ability to communicate clearly and effectively with diverse stakeholders. 

• Relationship Building: Skilled at building authentic relationships while advancing business objectives. 

• Growth Oriented Mindset: Results-driven, open to feedback and continuous improvement.  

• Strong Organizational Skills: Strong attention to detail, ability to manage multiple tasks efficiently, and capable of creating detailed documentation. 

• Problem-Solving Skills: Approach challenges with creative solutions and troubleshooting across various teams. 

• Positive Attitude: Maintain a positive and professional attitude, even in challenging situations. 

• Commitment to Community: Passion for improving access to mental health care in the community. 

The responsibilities described are not intended to be a comprehensive list of requirements for this job. Responsibilities, duties, and activities may change at any time with or without notice.  

We provide our full-time employees with:

• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance

• Professional development training and opportunities for advancement

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Job Type: Full-time;
Salary: $21.00-$23.00 dependent on location, experience, and tenure.