Community Outreach Liaison

Description

Position: Community Outreach Liaison

Location: Benton Franklin County 

Type: Full Time Hybrid Non - Exempt

Anticipated Schedule: M-F 8:30 AM - 4:30 PM

MISSION, VISION, VALUES

MISSION: Guiding our community members to live their best lives, even and especially through the end of life.

VISION: Tri-Cities Chaplaincy is the recognized source for expert guidance during a crisis, at and through life's end, and following a loss.

VALUES: Accessibility, Integrity, Achievement, Supportive Environment

Position Overview:

The Community Outreach Liaison plays a vital role in increasing awareness and understanding of Tri-Cities Chaplaincy’s programs and services. This position is responsible for developing, coordinating, and implementing the outreach strategies and initiatives that promote the agency’s mission and connect individuals, families, and community partners to available support services as well as promote awareness of these services. This position raises awareness about the various services offered by Tri Cities Chaplaincy, including hospice, palliative care, bereavement, grief support, crisis intervention, and Cork’s Place Kids Grief Center. This position will be responsible for organizing and facilitating the outreach efforts of the agency.

Requirements

Minimum Qualifications:

1. Associate’s degree in marketing, Business, Healthcare Administration, or a related field. Equivalent education and experience are considered. 

2. Minimum of two (2) years of marketing experience. 

3. Proven experience in delivering community education, outreach, or marketing - preferably within the healthcare or hospice industry. 

4. Ability to work flexible hours, including evenings and weekends, as needed for outreach and community events. 

5. Must be able to drive independently to community locations as part of regular job duties. 

6. Demonstrated ability to build and maintain relationships with community stakeholders. 

7. Excellent verbal and written communication skills, with the ability to engage diverse audiences. 

8. Proficiency in using various digital tools and social media platforms for marketing and communication purposes. 

9. Highly organized, with the ability to manage multiple projects and meet deadlines. 

10. Compassionate, empathetic, and sensitive to the needs of individuals and families facing difficult circumstances. 

11. Ability to work independently and part of a collaborative team. 

Preferred Qualifications:

1. Bachelor’s degree in marketing, Business, Healthcare Administration, or a related field 

2. Knowledge of hospice care, palliative care, end-of-life services, and related healthcare regulations. 

3. Bilingual in Spanish and English, with the ability to speak, read, write, and communicate effectively in both languages. 

Join Our Team:

At Tri-Cities Chaplaincy, we’re committed to providing compassionate care and support to individuals and families during life’s most challenging times. We invite you to be part of our mission and contribute to meaningful work that touches the heart of our community.

Why Join Us? 

• Purpose-Driven Work: Be part of a team that makes a real difference in patients’ and families' lives. 

• Supportive Environment: Thrive in a collaborative and caring atmosphere. 

• Professional Growth: Access opportunities for learning and career development.

Bring your passion for care to Tri-Cities Chaplaincy, where every moment matters. Apply today and start a career that’s as rewarding as it is impactful.

Compensation

Hiring Range: $20.23 - $25.79 per hour

Position Pay Range (or Salary Range): $20.23 - $31.36 per hour

Note regarding the listed pay range:

Hiring Range: The starting pay range offered to new hires, depending on experience and qualifications.

Position Pay Range/Salary Range: The full pay range for this position, from minimum to maximum, based on role responsibilities and market rates.

At Tri-Cities Chaplaincy, we carefully establish pay ranges for our positions by taking various factors into account, including education, certifications, knowledge, skills, experience, and market conditions. These ranges are tailored to match the diverse programs and services we offer. Our goal is to ensure fair compensation for candidates based on these factors while maintaining internal peer equity.

Benefits

· Mileage Reimbursement: $0.70 per mile, for eligible positions.

· Vacation: Accrual of hours each pay period based on hours worked.

· Wellness Days: After the 90-day introductory period, eligible employees can convert up to two sick days into wellness days.

· Annual "Yay Day": Full-time employees receive 1 paid day off every January to volunteer in the community.

· Bereavement Leave: 3 days of bereavement leave after the introductory period for the loss of an immediate family member, household pet, or service animal. 

· Sick Time: Earned on an accrual basis.

· Paid Holidays: Ten recognized holidays with no waiting period for new hires.

· Health Benefits: Opt-in for Low Deductible Health Benefits, Vision, and Dental starting the first month following your start date.

· Health Benefit Options: Medical, Dental, Vision, Supplemental Life, Accidental Death and Dismemberment, GlobeLife Voluntary Benefits, and Life Flight.

· Voluntary Supplemental Benefits: Pet Insurance, Globe Life, and Life Flight. 

· Agency-covered benefits: Basic Life Insurance and Accidental Death and Dismemberment at 1x Annual Salary, Long-Term Disability, and Short-Term Disability.

· 401k: You can start contributing right away and up to 5% employer matching after 1 year of employment for eligible employees.

· Premium Pay: Bilingual in Spanish: Verified through ALTA staff testing and Approved Certifications: Premium pay upon review and approval.

· Tuition Assistance: After 1-year of employment, eligible employees can receive up to $5,000 annually in higher education assistance.

· Continuing Education Units: Tri-Cities chaplaincy utilizes Relias Learning and CAPC for employees to earn continuing education units for their credential requirements.

· Certification and Training Opportunities: Employees can partner with their department director on professional goals that benefit the agency and themselves for certification and training opportunities. 

AGENCY REQUIREMENTS

1. Mission, Vision, and Values: Demonstrate support and adherence to the agency’s Mission, Vision, and Values. 

2. Community Outreach: Participate in education and outreach activities to promote agency programs, including hospice care, advanced planning, and bereavement services. 

3. Policy Compliance: Maintain knowledge of and comply with agency policies, procedures, and practices. 

4. Confidentiality: Protect patient and agency information per HIPAA guidelines. Only access information on a need-to-know basis.

5. Transportation: Maintain reliable personal transportation. Maintain a valid driver’s license and vehicle insurance per state requirements. 

6. Health Requirements: Satisfy state and agency health requirements by providing proof of immunization, declinations, or approved accommodations as applicable.

7. Screenings: Pass criminal background and drug screenings. 

8. Physical Demands: Meet the physical and environmental requirements of the position, with or without reasonable accommodation.(see attached physical requirements)

9. Training and Orientation: Complete agency and departmental orientation and required training programs. 

10. Continuing Education: Complete ongoing education, policy reviews, and training be designated deadlines.

11. Licensure and Certification: Maintain current licensure(s) and certifications(s) required for the role. 

12. Language Proficiency: Read, write, speak, and understand English fluently.

13. Work Availability: Be available to work as assigned or scheduled. 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

Please contact human resources at [email protected] for questions regarding the physical and environmental conditions.

Equal Opportunity Employer: 

Tri-Cities Chaplaincy is an equal opportunity employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, citizenship or immigration status, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.