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Community Outreach Liaison Home Health & Hospice

Job Description - Community Outreach Liaison Home Health & Hospice

Community Outreach Liaison – Home Health & Hospice


Pemi-Baker Hospice & Home Health – Plymouth, NH


Schedule: Full-time


Location: Hybrid with daily travel


Reports to: Executive Director



About Us


Pemi-Baker Hospice & Home Health is a nonprofit agency that has been caring for patients and families in central New Hampshire since 1967. We provide home health and hospice care to patients in their homes throughout Plymouth and surrounding areas.



About the Role


We’re looking for a full-time Community Outreach Liaison who’s passionate about engaging with people and building relationships! In this role, you’ll be interacting with current referral sources, as well as potential new referral sources. This is a field-based role, so you’ll spend most of your time traveling throughout beautiful New Hampshire visiting hospitals, physician offices, and facilities.



What You’ll Do



  • Build and maintain relationships with hospitals, physician practices, skilled nursing and assisted living facilities, discharge planners, and care managers

  • Create and manage a territory plan with priority accounts and regular visit schedules

  • Educate referral partners on our services, eligibility guidelines, and referral process

  • Follow up on referral opportunities and hand them off smoothly to our intake team

  • Track activity and results and review them regularly with the Executive Director



What You Bring



  • 2+ years of successful experience in healthcare sales, referral development, account management, or a similar role

  • Hospice, home health, or other post-acute experience preferred

  • Professional connections in central New Hampshire a plus

  • Organized, self-motivated, and good at follow-up

  • Valid NH driver’s license, reliable transportation, and current auto insurance

  • No clinical license required



Why Choose Pemi-Baker?



  • Medical plans with employer contribution and an employer-funded HRA

  • Dental, vision (employee-only vision at no cost), and FSA

  • Employer-paid life and AD&D insurance

  • 401(k) retirement plan with match

  • Mileage reimbursement

  • Earned benefit time that grows with years of service, plus paid and floating holidays

  • Staff longevity bonus and employee referral bonus

  • Ongoing education and in-service training



EEO Statement


Pemi-Baker Hospice & Home Health (PBH&HH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PBH&HH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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